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GMoraesGonçal
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Member since ‎Aug 21, 2023
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Guilherme Moraes

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GMoraesGonçal
Participant
June 28, 2024
Reply to Possibilidade de HSM com botão e call to action (modelo de WhatsApp)
Realmente, essa funcionalidade será de extrema relevância nos atendimentos!
GMoraesGonçal
Participant
September 11, 2023
Reply to SLA de resolução
Muito obrigado pelas instruções e pela ajuda, Carlos!
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GMoraesGonçal on September 04, 2023
SLA de resolução
Boa tarde, pessoal! Estou com uma dúvida de como metrificar o SLA de resolução dos tickets e não contabilizar o período que ocorrem feriados e dias não úteis?
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