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JonnyT
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Member since ‎May 16, 2018
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  • Upvotes Given
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  • Upvotes Received
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Jonny Tullis

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JonnyT on June 27, 2018
We work with several different pipelines of HubSpot service tickets. We would like to set the default for displayed ticket properties based on the pipeline we're working with. For instance, we want to see our custom "Serial Number" field in our RM read more
166 upvotes
57 Replies
Contributor | Diamond Partner
July 21, 2022
Very surprised this isn't yet possible - definitely needed! Same counts for deal creation properties per pipeline.
briansweat on June 20, 2018
We often have multiple projects/tickets for a single contact or company. We're training on Service Hub tickets now and we don't understand how email replies (logged via Office 365 integration) are attached to the ticket(s). We've seen some rand read more
3 upvotes
6 Replies
Contributor
February 19, 2020
I submitted this question to Hubspot support and received the following reply... subject: Responses to Service ticket via email not attached to t...read more
JonnyT on June 27, 2018
We work with several different pipelines of HubSpot service tickets. We would like to set the default for displayed ticket properties based on the pipeline we're working with. For instance, we want to see our custom "Serial Number" field in our RM read more
166 upvotes
57 Replies
Contributor | Diamond Partner
July 21, 2022
Very surprised this isn't yet possible - definitely needed! Same counts for deal creation properties per pipeline.
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