Hi, you can use a workflow to turn a chat into a ticket (no need to pass by Helpdesk) and even route it to assign the best agent and even get a notif...read more
Hello @MCole4 You can reach Hubspot support via this form to ask them to temporarily reactivate your account and help you release the domain. ...read more
Hello @MCole4 Here is a step-by-step article explaining how to change your domain: https://knowledge.hubspot.com/domains-and-urls/change-the-p...read more
Ohh, I see :c apparently there is no documentation about a feature like this yet : https://community.hubspot.com/t5/APIs-Integrations/API-Assign-a-...read more
Hello KMooney, I'd be glad to connect to help you out. I've built a knowledge source for the SMB. You check Hubspot's own knowledge base to get so...read more
Hi, I was also trying to find an API endpoint that could help me do that but I did not manage, so I used the Chatflow's " agent handoff" functionali...read more