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SSerna
HubSpot Employee
HubSpot Employee
Member since ‎Aug 9, 2023
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  • solutions
    0
  • Replies
    2
  • Upvotes Given
    73
  • Upvotes Received
    9
  • Ideas
    5

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Santiago Serna

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Activity

SSerna
HubSpot Employee
February 04, 2025
Reply to Add ability to change default business unit
Hey there! I believe this would be a great improvement in the user experience. I've noticed some users are assigned to specific business units in a c...read more
SSerna on December 09, 2024
Marketing email contacts dropdown to narrow down recipients list
Hi team, It would be nice to narrow down or prioritize contacts in the recipient list while previewing a Marketing Email, it would allow us to easily visualize the email specifically for those contacts the email is intended for. Currentl read more
Reply Idea Marketing Emails
1 upvote
1 Reply
SSerna
HubSpot Employee
July 25, 2024
Reply to Creating Emails That Increase Your Deliverability
I love this post, Sean. It explains clearly how critical aspects of email deliverability work and provides clear CTA's to improve it! I've found it v...read more
SSerna on May 16, 2024
Goals based on Object Record
Hey there, It's very limiting to only be able to set goals for Users and Teams. It would be helpful to have the ability to create and associate Goals to Individual Records like a Parent Company, for example. This will allow us to track and at read more
Reply Idea Sales Reporting
2 upvotes
1 Reply
SSerna on April 04, 2024
Automatically set Queue when Creating a Task
Hi team, It would be a good feature to allow customers to further customize Task creation by allowing them to automatically set Queues based on Keywords. For example, when 'Call' is typed in the title, Task Type is automatically set to Call. read more
Reply Idea Contacts & Companies
2 upvotes
0 Reply
SSerna
HubSpot Employee
March 27, 2024
Reply to Theme Customization for Feedback Surveys
This has been a repeated request! It would be awesome if we can include some further customization.
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