Profile

SSerna
HubSpot Employee
HubSpot Employee
Member since ‎Aug 9, 2023
Message
  • solutions
    0
  • Replies
    2
  • Upvotes Given
    73
  • Upvotes Received
    14
  • Ideas
    5

about

Please sign in to the Community or get HubSpot free to view user profiles

Following

    Friends list is empty

Santiago Serna

This user hasn't created a bio yet. Edit your own profile here!

Activity

SSerna
HubSpot Employee
February 04, 2025
Reply to Add ability to change default business unit
Hey there! I believe this would be a great improvement in the user experience. I've noticed some users are assigned to specific business units in a c...read more
SSerna on December 09, 2024
Marketing email contacts dropdown to narrow down recipients list
Hi team, It would be nice to narrow down or prioritize contacts in the recipient list while previewing a Marketing Email, it would allow us to easily visualize the email specifically for those contacts the email is intended for. Currentl read more
Reply Idea Marketing Emails
1 upvote
1 Reply
SSerna
HubSpot Employee
July 25, 2024
Reply to Creating Emails That Increase Your Deliverability
I love this post, Sean. It explains clearly how critical aspects of email deliverability work and provides clear CTA's to improve it! I've found it v...read more
SSerna on May 16, 2024
Goals based on Object Record
Hey there, It's very limiting to only be able to set goals for Users and Teams. It would be helpful to have the ability to create and associate Goals to Individual Records like a Parent Company, for example. This will allow us to track and at read more
Reply Idea Sales Reporting
2 upvotes
1 Reply
SSerna
HubSpot Employee
March 27, 2024
Reply to Theme Customization for Feedback Surveys
This has been a repeated request! It would be awesome if we can include some further customization.
SSerna
HubSpot Employee
March 01, 2024
Reply to Line Items visible in Company record
Hi Martin! I think this solution is genius, I tried it myself with Deals on a Company Record and it worked wonders. However, it seems that if we add ...read more
View latest posts
Bookmark content for quick access to your most helpful threads.
Get started
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.
Introduce yourself

Following

Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Group Hubs for SSerna
See all