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Hassanpour
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Member since ‎Aug 5, 2023
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  • Upvotes Given
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  • Upvotes Received
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Vahid Hassanpour

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Activity

MMonteiro on May 13, 2022
I would like to have more status options or being able to customize the status for the tickets. Currently only "open" and "closed" are available when my client look at the portal on their side. In line with that feature, when I change the status read more
4 upvotes
4 Replies
Member
August 11, 2023
I echo the need for an automated notification to clients when their tickets status change.
Hassanpour on August 05, 2023
We recently moved from Salesforce to Hubspot for our CRM and Support. We are overall happy with Hubspot except for Hubspot Customer portal that seems to be a very obvious downgrade. We have compiled a list of all the complaints from customers abo read more
7 upvotes
4 Replies
Member
August 07, 2023
Hi @DStaat Thanks. Hapily is actually the only plug-in portal that checks some of our high priority requiremnets, but unfortunatly it introduc...read more
Hassanpour on August 05, 2023
We recently moved from Salesforce to Hubspot for our CRM and Support. We are overall happy with Hubspot except for Hubspot Customer portal that seems to be a very obvious downgrade. We have compiled a list of all the complaints from customers abo read more
7 upvotes
4 Replies
Member
August 07, 2023
Hi @DStaat Thanks. Hapily is actually the only plug-in portal that checks some of our high priority requiremnets, but unfortunatly it introduc...read more
TDwebdev on January 10, 2022
Hi, It would be nice if you make it possible to style the template in the next update. This is a frequently asked question from our customers! I think the functionality is fine for now 🙂
Member
August 05, 2023
We desprately need the following functions/features o be added to the portal: (The list is in order by priority) To be able to select which ticket...read more
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