Jigar_Thakker

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Key Advisor | Diamond Partner

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solutions
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Jigar Thakker

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Solved

PStuff4 on August 03, 2024

How can I change my products price unit to indian rupees

Reply Discussion Reporting

1 upvote

5 Replies

Jigar_Thakker

Key Advisor | Diamond Partner

August 06, 2024

Hi @PStuff4 , Thank you for reaching out to the Community! To change your product price unit to Indian Rupees (INR), follow these steps: ...read more

Solved

Anonymous on August 04, 2024

Assign Emails To Pipelines in Help Desk

We should be able to assign default emails to pipelines in Help Desk, and also make it so certain users can only reply from certain emails in Help Desk. For example, I have users who create a ticket and then go to send an email and forget to chang read more

Reply Discussion Settings

1 upvote

1 Reply

Jigar_Thakker

Key Advisor | Diamond Partner

August 06, 2024

Hi, To streamline your email management and prevent any confusion, I suggest connecting only the team email to your Help Desk channels. When you ...read more

Solved

rulpats on August 06, 2024

Replicate Hubspot lists in Salesforce

What are several possible ways and the easiest one to replicate Hubspot lists in Salesforce? I have created a list in Hubspot and I want to find those leads/contacts in SFDC.

Reply Discussion Data Sync

0 upvote

4 Replies

Jigar_Thakker

Key Advisor | Diamond Partner

August 06, 2024

Hi @rulpats , Thank you for reachingout to the Community! To easily replicate your HubSpot lists in Salesforce, you can manually sync them i...read more

Solved

MHuang06 on August 06, 2024

QuickBooks sync not found

Hi! I synced my QuickBooks before, and it was working well before. Now it's having an error "Sync not found." Can anyone help me troubleshoot this? Thank you

Reply Discussion Free

0 upvote

1 Reply

Jigar_Thakker

Key Advisor | Diamond Partner

August 06, 2024

Hi @MHuang06 , Please check the this Knowledge base article It included the steps to configure you sync settings. You can also find more details...read more

Solved

ebrr22 on July 31, 2024

Help Desk sidebar: permanently show dependent properties when selected

I have set up dependent properties so that when you select a Product Group (e.g. Alpha), a separate list of products shows for each group (e.g. Product (Alpha)): However, once you've selected the dependent property and clicked Save, you read more

Reply Discussion Professional

1 upvote

1 Reply

Jigar_Thakker

Key Advisor | Diamond Partner

August 01, 2024

Hi @ebrr22 You're right that the dependent property isn't visible in the helpdesk view after selecting a value, with only the parent property ...read more

Solved

NicoleRinker on July 29, 2024

Is there a way for customers to close their own tickets in HubSpot?

Hi HubSpot Community, I’m currently managing our customer support operations, and I'm looking for a way to allow our customers to close their own tickets. In my previous experience with Zendesk, we had an automated response system where, upon ope read more

Reply Discussion Enterprise

2 upvotes

3 Replies

Jigar_Thakker

Key Advisor | Diamond Partner

July 31, 2024

Hi @NicoleRinker , To automatically close tickets, you can try this workaround: Create a Custom Property : Add a property like "Issu...read more

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