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DaveJoRo
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Member since ‎Apr 3, 2017
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David Roberge

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JorieMunroe on July 11, 2021
How often do you clean your contacts database?
We’re in a data-driven era, where datasets are shared between marketing, sales, and customer service teams to increase organizational effectiveness and facilitate alignment. When you have high levels of inconsistent data, it’s not just one team tak read more
Reply Discussion
166 upvotes
1178 Replies
DaveJoRo
Participant
May 11, 2022
Great question. I think it depends on how many contacts are being generated for your business. If you have the right segmentation in place and have a...read more
Cresc on January 14, 2021
Email signature multiple images in one line
How can I insert multiple images in one line in my email signature setting? Here for example
Reply Discussion Settings
4 upvotes
4 Replies
DaveJoRo
Participant
March 23, 2022
Have had this issue with the signature in HS for a long time and still cant find my HTML way out of it! All of my social icons show up one on top of ...read more
Brandonbaker on September 17, 2018
Setting for "Working hours" for ServiceHub
The ability to have a global setting in which we could set working hours for our support team who is using ServiceHub. This would allow us to drive workflows and autoresponders for tickets and conversations submitted outside of working hours. read more
Reply Idea Conversations Tickets
234 upvotes
76 Replies
DaveJoRo
Participant
February 09, 2022
This is super important for us as a key metric we measure is response time. With the weekends included, this really messes things up when we want to ...read more
SonarHome on September 20, 2019
Automatically add contact to deal in workflow
In our business activities we sometimes need to act as an intermediary between two parties. For that reason I would like to have an option of assigning automaticaly contacts to a Deal, when Deal reaches specific part of the Pipeline. Is there read more
Reply Idea How To
49 upvotes
25 Replies
DaveJoRo
Participant
January 27, 2021
We need this for our platform as well. Hoping this gets more visibility by HS asap..
Babel_Gem on June 21, 2017
Prevent CC'd email addresses from being created as contacts
I'm not sure whether others find this as frustrating (or even know that it happens!) but we regularly find in our own portal and with clients that if you send a sales email using the Outlook or Gmail integration, 'log to CRM' and CC someone who is n read more
Reply Idea Contacts & Companies Sales Email Extensions & Add-Ins
197 upvotes
88 Replies
DaveJoRo
Participant
April 27, 2018
Honestly Hubspot, I am shocked this is being ignored still, at almost a year later!
Nwclark85 on January 15, 2018
Messages - transfer chats between users
We have just finished a trial of the messages module and a major reason wh your sales team decided to revert back to our old platform was an inability to transfer chats between users. THis is critical for us as if someone is asking a question read more
Reply Idea Conversations
11 upvotes
9 Replies
DaveJoRo
Participant
January 18, 2018
We also need this functionality. It's a major drawback for us in utilizing the messages tool.
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