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CNdikubwayo
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Member since ‎Jul 31, 2023
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Christian Ndikubwayo

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CNdikubwayo
Member
December 19, 2024
Reply to Pause ticket timer when a ticket is waiting on customer
This would really be great if implmented. There are reasons SLAs could be paused.
CNdikubwayo on May 19, 2024
Critical Customer Portal Features Missing From Our Current System
Critical Customer Portal Features Missing From Our Current System This document outlines six key functionalities missing from our current customer portal, which are considered essential features in most customer support platforms. 1. Disco read more
Reply Idea Tickets
5 upvotes
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CNdikubwayo on March 27, 2024
Email verification to change from noreply to specific email
We're encountering a problem with HubSpot-generated noreply@ emails being flagged as spam or blocked. To improve deliverability, we'd like to explore using a dedicated email address from our domain, similar to the ones that have been delivered succ read more
Reply Idea User Notifications
0 upvote
1 Reply
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