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nmacdonald
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Member since ‎May 4, 2018
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  • Upvotes Received
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Nolie MacDonald

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neutsler09 on July 24, 2018
I set my chat settings so that the chat launcher will hide outside of our business hours. Since I'm using a bot to greet and capture the name & email address of the person wishing to chat - my chat availability settings are being ignored. So I'm read more
88 upvotes
34 Replies
Participant
November 08, 2018
This has been a continual headache for us as well. Our only solution is to have sales staff manually set themselves as away when they leave for the d...read more
nmacdonald on July 27, 2018
When in meeting automatically sets chat to away or busy Currently, we have a predicament with the handoff feature assigning to a specific person. At present time our sales staff must manually set themselves as away every time they are in a demo to read more
31 upvotes
13 Replies
nmacdonald on May 04, 2018
I'm looking at our email overview results, https://app.hubspot.com/email/1821116/analyze/overview/emails , and I see that when set on all email types it also includes internal emails. I was hoping to be able to get an average open and ctr rate fo read more
114 upvotes
31 Replies
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