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ISchleich
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Member since ‎Jul 28, 2023
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Isabel Schleich

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Hermen on October 19, 2020
The ticket status can be 'open' or 'closed', making the timer run or stop. I want to be able to pause the timer, the timer should then stop when a ticket is in a 'pause' status to rule out the time a ticket is waiting on the customer. open > read more
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September 13, 2023
Is there any more specific timeline on this yet? The end of 2023 is closely approaching. Customers oftentimes have an issue but take very long t...read more
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