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Benjamin_R
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Member since ‎Jul 25, 2023
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Benjamin_R on September 20, 2023
Forwarding address does not seem to work with routing rules
Hi Community, This is to follow up on https://community.hubspot.com/t5/CRM/Emails-not-attached-to-contact/m-p/848049 Following the suggestion in this thread and as described here https://knowledge.hubspot.com/settings/log-email-in-you read more
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Benjamin_R
Participant
September 21, 2023
Thank you for the quick and helpful reply.
Solved
Benjamin_R on September 20, 2023
Forwarding address does not seem to work with routing rules
Hi Community, This is to follow up on https://community.hubspot.com/t5/CRM/Emails-not-attached-to-contact/m-p/848049 Following the suggestion in this thread and as described here https://knowledge.hubspot.com/settings/log-email-in-you read more
Reply Discussion Professional
0 upvote
2 Replies
Benjamin_R
Participant
September 21, 2023
Thank you for the quick and helpful reply.
Solved
Benjamin_R on September 11, 2023
Emails not attached to contact
Hello all, we have the problem with some of our users that incoming mails are not assigned to the corresponding contact in HubSpot. The setup is as follows: 1. we send out mails via Woodpecker in the name of our user. 2. the recipients reply read more
Reply Discussion Professional
0 upvote
2 Replies
Benjamin_R
Participant
September 12, 2023
Alright, thx for confirming my assumption and mentioning the alternative.
Solved
Benjamin_R on September 11, 2023
Emails not attached to contact
Hello all, we have the problem with some of our users that incoming mails are not assigned to the corresponding contact in HubSpot. The setup is as follows: 1. we send out mails via Woodpecker in the name of our user. 2. the recipients reply read more
Reply Discussion Professional
0 upvote
2 Replies
Benjamin_R
Participant
September 12, 2023
Alright, thx for confirming my assumption and mentioning the alternative.
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