I have a property "A" of type Text Field that can receive text in two formats: either 14-digit numbers or 18-digit strings containing numbers, dots, dashes, and slashes. perationally, I cannot change how this property is populated. I 続きを読む
Good morning! Adding some information, it would be important, to enhance our ticket prioritization process, set that property as "datetime", not just...続きを読む
"Can you use Hubspot's file upload field in your form and embed the form on your website?" Hey Mike - I did exactly that - now I'd like to attach t...続きを読む
Hello, I'm trying (w/o success) to create a workflow that records (or overwrites) the date in a property whenever an (internal) agent sends an email or register a specific type of call activity in the ticket (Outbound call). (I don't want the date 続きを読む
Thanks - But I actually don’t want to change a Ticket status after receive an e-mail - I want to create a workflow that every time my customer rep...続きを読む
Is it possible to trigger a Workflow when a Ticket receives a New e-mail from an client? (When A new activity, which type = "Incoming E-mail" -Which is a conversation- is associated to that ticket) If so , how should i proceed?
Hello, I'm trying (w/o success) to create a workflow that records (or overwrites) the date in a property whenever an (internal) agent sends an email or register a specific type of call activity in the ticket (Outbound call). (I don't want the date 続きを読む
I have a property "A" of type Text Field that can receive text in two formats: either 14-digit numbers or 18-digit strings containing numbers, dots, dashes, and slashes. perationally, I cannot change how this property is populated. I 続きを読む