I have a property "A" of type Text Field that can receive text in two formats: either 14-digit numbers or 18-digit strings containing numbers, dots, dashes, and slashes. perationally, I cannot change how this property is populated. I read more
Good morning! Adding some information, it would be important, to enhance our ticket prioritization process, set that property as "datetime", not just...read more
"Can you use Hubspot's file upload field in your form and embed the form on your website?" Hey Mike - I did exactly that - now I'd like to attach t...read more
Hello, I'm trying (w/o success) to create a workflow that records (or overwrites) the date in a property whenever an (internal) agent sends an email or register a specific type of call activity in the ticket (Outbound call). (I don't want the date read more
Define Enrollment Criteria: In this step I have two options: When an Event occurs (CRM - Object Created, CRM - Property Value Changed, Website...read more
Thanks - But I actually don’t want to change a Ticket status after receive an e-mail - I want to create a workflow that every time my customer rep...read more
Is it possible to trigger a Workflow when a Ticket receives a New e-mail from an client? (When A new activity, which type = "Incoming E-mail" -Which is a conversation- is associated to that ticket) If so , how should i proceed?
Hello, I'm trying (w/o success) to create a workflow that records (or overwrites) the date in a property whenever an (internal) agent sends an email or register a specific type of call activity in the ticket (Outbound call). (I don't want the date read more
I have a property "A" of type Text Field that can receive text in two formats: either 14-digit numbers or 18-digit strings containing numbers, dots, dashes, and slashes. perationally, I cannot change how this property is populated. I read more