MBlock6

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Maddie Block

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MBlock6

Participant

March 31, 2025

Reply to How do I set custom instructions and ticket conversion in HubSpot Customer Agent?

Hi @HenrikHS or @robertmaclean were either of you able to figure out how to create a ticket?

MBlock6

Participant

July 30, 2024

Reply to Can HubSpot Templates Be Auto-Categorized or Auto-Tagged?

This is a great idea, @NicoleRinker I hope there's a way to do it! Would definitely save a few manual steps for CS.

MBlock6

Participant

January 26, 2024

Reply to Stop email conversations reopening

hi there! could you screenshot the steps you used to create this workflow? I'm getting tripped up on the close date. thank you!!

MBlock6

Participant

July 20, 2023

Reply to Welcome to the Community - introduce yourself!

My name is Maddie and I am a Customer Support Manager for soona. We are beginning Hubspot Service Hub implementation and are moving over from using F...read more

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