Hi there, We are moving from an SLG Model to a PLG Model, and we are going to have people buy/upgrade inside the app using Stripe. How should I represent the purchases/upgrades inside Hubspot? The Stripe Data Sync Integration seems to integr read more

When using a Chatflow/Customer Agent to create a ticket, it would be helpful to have the first message sent by the customer set as the Ticket Name or Description. Hubspot currently does not support this (it was a setting, but this was recently r read more

The old Conversations inbox had the ability to reply to live chats via a slack thread ( https://knowledge.hubspot.com/integrations/manage-your-notifications-in-slack ). This does not appear to be available with the new Help Desk workspace, which a read more

There are some Hubspot Reports that cannot be added into Dashboards - like the Recurring Revenue Report and the CES 'How Customers feel about your support experience' (to name just two). This makes it difficult for our executives to report, as they read more

Increasing/Decreasing Property Values for Associated Objects in workflows is really useful, and should be available outside of Contact based workflows. You can copy and set associated objects within the workflow, but not increase or decrease them.

Hey Ther! We have just setup the Jira integration, and I want to set a default board and issue for all Jira tickets. Any issue submitted via Hubspot is going to be added to the Support Project as a Bug in Jira, so can I set that as the default? read more