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MonicaAirswift
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Member since ‎Apr 24, 2018
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Monica Peralta

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dleitch on September 20, 2018
Closing tickets is inconsistent and very clunky. There are far to many screens and they are inconsistent in functionality. 1. If we edit the ticket and choose close at the top of that ticket edit screen, we are prompted to enter the resolution read more
53 upvotes
21 Replies
Member
July 08, 2022
Hey, it would be so helpful to prompt my team to fill in a ticket property if the ticket is being closed from the Conversations Inbox, such as addin...read more
533853 on August 22, 2017
It would be useful to be able to seperate the email types and decide which ones appear on the email preferences page (bottom of each email sent) for externals to select. We have been using the email types for all our emails but now all the options read more
20 upvotes
12 Replies
Member
November 09, 2018
Yes, we operate a two-sided marketplace and have different communications needs for buyers than sellers. It makes no sense to present to sellers the ...read more
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