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ClicKnowledge
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Member since ‎Apr 19, 2018
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Jason Helfenbaum

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Solved
ClicKnowledge on March 10, 2021
Unsubscribing from a Non-Subscription Email
I created a marketing email that invited people I know within my network to sign up for a weekly newsletter, and unless they opted in they would never hear from me again. Unfortunately, just over 5% of those contacts hit Unsubscribe, even though the read more
Reply Discussion Free
0 upvote
1 Reply
Solved
ClicKnowledge on June 24, 2019
Opens: 0
Not sure if the Opens feature is working correctly (was before). As you can see from the screenshot, the recipient opened it several times, but it still has Opens set to 0.
Reply Discussion Tracking & Logging
0 upvote
1 Reply
ClicKnowledge
Participant
June 24, 2019
There was just now a message that there were system updates and I should refresh, and when I did, the open rate matched. Problem solved.
Solved
ClicKnowledge on June 24, 2019
Opens: 0
Not sure if the Opens feature is working correctly (was before). As you can see from the screenshot, the recipient opened it several times, but it still has Opens set to 0.
Reply Discussion Tracking & Logging
0 upvote
1 Reply
ClicKnowledge
Participant
June 24, 2019
There was just now a message that there were system updates and I should refresh, and when I did, the open rate matched. Problem solved.
Mary_Cheney on March 17, 2017
Task Priority Status
Would love to see an option when creating tasks to assign an urgency level. It would be great if those tasks were color coded for the reps receiving the tasks or just some so of visual like a column dedicated to Urgency Status so that they ca read more
Reply Idea Tasks
85 upvotes
83 Replies
ClicKnowledge
Participant
April 26, 2018
Me too. Would love to be able to prioritize or even just click and drag the way they are displayed under a heading so I can see my most important tas...read more
Solved
ClicKnowledge on April 19, 2018
Cannot Send Email
Some background info that may be pertinent is that for both my email and Hubspot CRM ID I was initially using info@clicknowledge.com and have since switched both to jason@clicknowledge.com. Whenever I try to send an email through Hubspot I get a read more
Reply Discussion
1 upvote
15 Replies
ClicKnowledge
Participant
April 19, 2018
Thanks. How do I PM you?
Solved
ClicKnowledge on April 19, 2018
Cannot Send Email
Some background info that may be pertinent is that for both my email and Hubspot CRM ID I was initially using info@clicknowledge.com and have since switched both to jason@clicknowledge.com. Whenever I try to send an email through Hubspot I get a read more
Reply Discussion
1 upvote
15 Replies
ClicKnowledge
Participant
April 19, 2018
Thanks. How do I PM you?
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