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Nwclark85
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Member since ‎Mar 29, 2017
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  • Replies
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  • Upvotes Given
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  • Upvotes Received
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Nwclark85 on January 15, 2018
Messages - transfer chats between users
We have just finished a trial of the messages module and a major reason wh your sales team decided to revert back to our old platform was an inability to transfer chats between users. THis is critical for us as if someone is asking a question read more
Reply Idea Conversations
11 upvotes
9 Replies
hroberts
HubSpot Product Team
July 09, 2018 12:37
I'm happy to announce that all Messages customers now have access to Conversations , which includes the ability for users to reassign chats!
Nwclark85 on January 15, 2018
Messages - transfer chats between users
We have just finished a trial of the messages module and a major reason wh your sales team decided to revert back to our old platform was an inability to transfer chats between users. THis is critical for us as if someone is asking a question read more
Reply Idea Conversations
11 upvotes
9 Replies
hroberts
HubSpot Product Team
July 09, 2018 12:37
I'm happy to announce that all Messages customers now have access to Conversations , which includes the ability for users to reassign chats!
Solved
prozakis on January 22, 2017
email tracking plugin ruins performance of outlook 2016 (for desktop PC)
After we installed the email tracking plugin in Outlook 2016, the outlook app for desktop takes ages to load a new mail screen, or even worse to load the reply or forward screen. We uninstalled plugin and office and and re-installed. No differen read more
Reply Discussion Email Tracking Outlook
4 upvotes
63 Replies
TiphaineCuisset
Community Manager
January 15, 2021 00:22
Thank you @AdamLPW for your help on this! Hi @Brennon I'm sorry for the business impact it's causing, please let us know if the solu...read more
Nwclark85 on January 15, 2018
Messages - transfer chats between users
We have just finished a trial of the messages module and a major reason wh your sales team decided to revert back to our old platform was an inability to transfer chats between users. THis is critical for us as if someone is asking a question read more
Reply Idea Conversations
11 upvotes
9 Replies
hroberts
HubSpot Product Team
July 09, 2018 12:37
I'm happy to announce that all Messages customers now have access to Conversations , which includes the ability for users to reassign chats!
MandyMc on December 12, 2017
Timing specifications for chat launcher
I'd prefer to be sending visitors trigger messages when they have been engaging on a specific webpage, say they have been on the page for more than 1minute, the message appears.
Reply Idea Conversations
96 upvotes
38 Replies
Isegno
Participant
June 23, 2020 09:56
Hi, eventought I set the chatboat to apper after 20 sec it does not works.. it apears immediately when I open the site... anyone can tell me why e h...read more
staci1074 on May 05, 2017
Get full transcript of Chat Messages
When I get a chat that is not a sales chat I need to get the information to someone else, it would be easiest if I could email the transcript to them directly or if it was somewhere in Hubspot I could send them the link. As it is set up right now t read more
Reply Idea Conversations
30 upvotes
15 Replies
marthamadero
Participant | Platinum Partner
November 27, 2018 18:12
Yes it would be great to send this to a user that is not the asignee in the chat but is closing the deal with this particular user so they can have t...read more
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