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ARichards23
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Member since ‎Jun 15, 2023
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Amanda Richards

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ARichards23 on May 20, 2024
Allow for preferences to be set regarding which pipelines are included in Help Desk
We recently switched to help desk in hopes of providing an easy picture of open support tickets to our customer success team. With Help Desk, currently it automatically pulls in all ticket pipelines. I would like to see Hubspot allow users to set pr read more
Reply Idea Dashboards & Reports HubSpot Support
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ARichards23
Member
April 17, 2024
Reply to Service Report Times to filter out Service Rep Off Time
I agree with this sentiment. We have KPIs set on "Time in New" & "Waiting on us" - It would be helpful if Hubspot took working hours into consid...read more
ARichards23
Member
March 18, 2024
Reply to Legacy QuickBooks Online integration is being retired in favor of the new integration
It is dissapointing that Hubspot would push their customers to a new upgraded version that was not fully functional. We, as many others commenting, m...read more
ARichards23
Member
October 06, 2023
Reply to Integrate playbooks and tasks
We are trying to do this as well - the idea is that in our renewal pipeline we use automation for creating a task and want to direct to a playbook
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