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Willsweet
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Member since ‎Mar 28, 2018
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William Sweet

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MCS on July 31, 2018
Create personalized drag and drop email templates
I would like to be able to create my own personalized drag and drop email templates in the design manager. So instead of starting to create new drag and drop templates from scratch each time and adjusting them to the CI guidelines OR cloning te read more
Reply Idea CMS Development Tools
387 upvotes
80 Replies
Willsweet
Participant
October 22, 2019
+1 on this from me! I contact support and they suggested making a D&D template ( setting my fonts, colours and other branded aspects) and then g...read more
neutsler09 on July 24, 2018
Chat Availability Settings Should Apply to the Bot
I set my chat settings so that the chat launcher will hide outside of our business hours. Since I'm using a bot to greet and capture the name & email address of the person wishing to chat - my chat availability settings are being ignored. So I'm read more
Reply Idea Conversations
89 upvotes
34 Replies
Willsweet
Participant
February 13, 2019
EDIT: Turns out this doesn't work =========== This would be a great addition! In the meantime though, to get the chatbot showing only during ...read more
John_Gennell on December 21, 2018
Chatflow Bot availability and office hours
Hey Everyone, we just rolled out something that should allow you to set specific office hours at the inbox level for your team, ensuring your chatbots won’t be forwarding live chats to agents who have gone home for the day: Display chatbots base read more
Reply Discussion
29 upvotes
9 Replies
Willsweet
Participant
February 13, 2019
EDIT: This doesn't work 😞 =================== Timing for chatflows would be a great addition! In the meantime, can I suggest installing the ...read more
Solved
Zozo on April 17, 2017
Targeting only a portion of your audience with Random Sample functionality
I want to do some experimenting but do not want to do it on the full list of target contacts. Lets say I have a list of 100,000 people who fit my criteria and want to start with a test on only 2,000 of them. 1,000 of them leads would get treatm read more
Reply Discussion lead limit random sample targeting testing
17 upvotes
16 Replies
Willsweet
Participant
May 22, 2018
Although exporting to CSV, randomising and re-importing is the simplest answer right now, it takes maybe 10-15 minutes each time. When you're running...read more
acaringi on December 12, 2016
Email Reply Tracking
It would be great if Hubspot had the ability to track how many replies I got to my marketing newsletters. A lot of our newsletters are designed to get people to reply to them instead of having them click on something, so really the reply rate is wha read more
Reply Idea Marketing Emails
642 upvotes
178 Replies
Willsweet
Participant
March 28, 2018
It's very frustrating that this isn't possible. We've run multiple campaigns where the primary CTA is just to respond with a good time for a call. Th...read more
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