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drm237
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Member since ‎Mar 26, 2018
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drm237 on January 18, 2024
Smart "Follow" Notifications
The option to be able to follow records and receive notifications when there is activity is very useful. If I'm consulting on a ticket, for example, being notified of all activity helps me stay in the loop. However, Hubspot defaults to me followin read more
Reply Idea User Notifications
0 upvote
0 Reply
IrinaNica on June 20, 2023
Content Assistant Is Now Available to All (And It's Packed With Cool New Features)
Content Assistant Is Now Available to All And It's Packed With Exciting New Features Say Goodbye to the Wait (And the Waitlist)! Content assistant, our OpenAI-powered content tool , is now out of Private Beta and into Public B read more
Reply Blog Product How-To
7 upvotes
11 Replies
drm237
Contributor
June 28, 2023
@anjeho You're in the wrong place. To enable it in the Conversations inbox, go to this page: https://app.hubspot.com/whats-new/XXXXXXXX/all?pr...read more
IrinaNica on June 20, 2023
Content Assistant Is Now Available to All (And It's Packed With Cool New Features)
Content Assistant Is Now Available to All And It's Packed With Exciting New Features Say Goodbye to the Wait (And the Waitlist)! Content assistant, our OpenAI-powered content tool , is now out of Private Beta and into Public B read more
Reply Blog Product How-To
7 upvotes
11 Replies
drm237
Contributor
June 28, 2023
@anjeho You're in the wrong place. To enable it in the Conversations inbox, go to this page: https://app.hubspot.com/whats-new/XXXXXXXX/all?pr...read more
IrinaNica on June 20, 2023
Content Assistant Is Now Available to All (And It's Packed With Cool New Features)
Content Assistant Is Now Available to All And It's Packed With Exciting New Features Say Goodbye to the Wait (And the Waitlist)! Content assistant, our OpenAI-powered content tool , is now out of Private Beta and into Public B read more
Reply Blog Product How-To
7 upvotes
11 Replies
drm237
Contributor
June 28, 2023
@anjeho You're in the wrong place. To enable it in the Conversations inbox, go to this page: https://app.hubspot.com/whats-new/XXXXXXXX/all?pr...read more
drm237 on March 30, 2023
Emails and notes in a conversation should be shown Newest to Oldest
As a team that heavily uses the shared conversations inbox, we find that the current method of having an individual conversation's messages listed with the newest at the bottom has a lot of drawbacks. Currently, messages more than a few lines lo read more
Reply Idea Conversations
0 upvote
0 Reply
drm237 on March 29, 2023
Change chat availability based on current call status
No one likes to start a live chat and then have no agents available. Unfortunately, many companies that use HubSpot aren't large enough to have dedicated phone agents and separate chat agents. As anyone who has tried it can tell you, it's exception read more
Reply Idea Calling Live Chat & Bots
2 upvotes
2 Replies
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