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Herschel
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Member since ‎Mar 21, 2018
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Herschel Uchitelle

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Herschel
Top Contributor
April 16, 2021
Reply to User specific time zones
Just a heads up there is an older idea post about this same issue that seems to have gotten a bit more traction: https://community.hubspot.com/t5/Hu...read more
Herschel
Top Contributor
April 16, 2021
Reply to User specific time zones
+1 we have employees across the US and not being able to have times reflected in their local time when using Hubspot is a frustration.
Herschel
Top Contributor
February 03, 2021
Reply to Tickets | Associated Ticket Numbers
@Ashleymccu here is the Hubspot Knowledge Base article on score properties: https://knowledge.hubspot.com/crm-setup/set-up-score-properties-to-qua...read more
Herschel
Top Contributor
January 28, 2021
Reply to Assign Ticket Owner to Associated Conversation
@cdewey22 I'm pretty sure we would always want the Conversation to be assigned to the same user as the associated Ticket - I think the goal should ...read more
Herschel
Top Contributor
December 07, 2020
Reply to Apply line break formatting in to personalisation tokens in email
@MelindaNelson just to clarify while this may work in internal emails, it no longer works in external marketing emails. Here is an excerpt from my ...read more
Herschel
Top Contributor
November 30, 2020
Reply to Ability to create contact lists and workflows based off Ticket Properties
@JasonC got it, thank you for clarify the workaround.
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