EthanM

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Ethan Muñoz

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EthanM

Participant

February 12, 2025

Reply to One Time Use Meeting Link

Must have for us too. We offer support calls, but they should only be available when offered by the agent.

EthanM

Participant

October 29, 2024

Reply to Custom Object - Score Property [🚨MAJOR LIMITATION🚨]

Please team, consider this. Using calculated properties is overkill. Use case: I want to create a Custom Object for Customer Support QA, where le...read more

EthanM

Participant

September 24, 2024

Reply to Track usage of snippets

+1 one to this. I'd like to be able to identity when a snippet/template was used in customer communication and what are the most used ones. This is a...read more

EthanM on August 29, 2024

Can't change Help Desk view sharing permissions

Hey everybody! We've migrated our Support team from Conversations/Tickets to the new Help Desk workspace and I've come accross an issue: When you create a new Help Desk view, you can choose who should be able to see it. These are the options read more

Reply Discussion Admin Chat Service Settings Tickets

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