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Jonpgarrett
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Member since ‎May 17, 2023
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Jonpgarrett
Participant
May 07, 2025
Reply to CS Satisfaction Survey - Unable to re-enrol Contacts who have previously created a Ticket
Hi @danmoyle - Thanks for chipping in. I have indeed created a Last CSAT Survey Sent value in the Contact record but the same issue remains with t...read more
Jonpgarrett
Participant
May 06, 2025
Reply to CS Satisfaction Survey - Unable to re-enrol Contacts who have previously created a Ticket
Hi @RSchweighart Many thanks for your detailed response, you're so kind to spend the time. I quickly managed to get onto the Beta and went to cr...read more
Jonpgarrett
Participant
April 30, 2025
Reply to CS Satisfaction Survey - Unable to re-enrol Contacts who have previously created a Ticket
Hi @kennedyp - thanks for the Qs. Below is the current criteria, which works for any new Contacts that raise a ticket, but not for existing contact...read more
Solved
Jonpgarrett on April 29, 2025
CS Satisfaction Survey - Unable to re-enrol Contacts who have previously created a Ticket
Hi, I'm hoping someone here can help, as the HubSpot Support staff have been able to tell me why my current Satisfaction Survey criteria isn't working but can't help me with creating criteria that does. The Problem We have a Satisfaction surve read more
Reply Discussion Feedback Surveys Tickets
1 upvote
8 Replies
Jonpgarrett
Participant
May 17, 2023
Reply to marketing emails do not display content in activity feed
Hi - was there any feedback from the SME's on how we can surface auto emails in the Activity log, to show that they have gone out? This would be ver...read more
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