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VoIPTools
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Member since ‎Mar 14, 2018
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Matthew Orr

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VoIPTools
Participant
August 11, 2021
Reply to Incoming Chat Notifications Not enough
I'm already blue in the face. We ultimately could not wait any longer and had to move to a different chat tool. Unfortuantely, we lost the integrat...read more
VoIPTools
Participant
July 12, 2021
Reply to Getting my 3rd-party chat transcripts into HubSpot
It only offers an email address. It does not specifically offer an option for sending/including a BCC.
Solved
VoIPTools on July 09, 2021
Getting my 3rd-party chat transcripts into HubSpot
I gave up on HubSpot's live chat feature because they don't see the importance of playing a notification "ring" until someone answers the chat request. I found a great free chat program that can send transcripts to a central email address. The read more
Reply Discussion Chat Email Deliverability
0 upvote
3 Replies
VoIPTools on December 08, 2020
Continuous ringing for new chat session
Do you think your phone should ring once? No, you want it to ring until someone answers the call. So, wouldn't you want a new chat notification to ring until someone answers the chat? I get notifications from Teams, and my softphone, and email read more
Reply Idea Conversations
4 upvotes
0 Reply
VoIPTools
Participant
June 18, 2020
Reply to Incoming Chat Notifications Not enough
This comment does not address the issue of this thread. We are talking about insuffient notification. What I want is constant ringing or something ...read more
VoIPTools
Participant
June 17, 2020
Reply to Incoming Chat Notifications Not enough
To all thread participants: It is my opinion that Hubspot is a great product. The company should be very proud of what they have achieved. As t...read more
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