I set up my chat bot to where it's only supposed to pop up when prompted but it continually displays when it isn't supposed to. Tried reaching out to support but got an automated email back with outdated instructions on what to verify. Looking to se Leer más

The Close.io integration currently does not allow for custom objects from Close to be pulled in and mapped. This was previously an unavailable endpoint from their API, but has recently been added as a Beta. The mapping of Custom Objects is vita Leer más

Right now, when you close out a chat, the only person it emails with the transcript automatically is the person chatting in. Can we make this customizable so we can auto send the transcript interally as well to whatever email we want to set up for i Leer más