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AShukla38
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Member since ‎May 10, 2023
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Aman Shukla

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Participant
February 05, 2024
We would like a feature in the workflow actions that allows us to associate a contact with another contact. Currently, we have data on both learners ...read more
AShukla38 on January 12, 2024
I want to track the conversation inbox when someone changes the inbox. If an agent moves a conversation from one inbox to another, there should be a property to keep track of these actions.
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AShukla38 on September 19, 2023
There Should be access on the level of the call. we are looking to use best calls with a coaching playlist to train our sales agents. but as I can see for this we have to give all contacts access also so that they can see all calls. but why we sha read more
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Participant
August 04, 2023
Indeed, you can send reminders to those individuals. To do this, you must create a custom feedback survey and access the reminders feature under Auto...read more
AShukla38 on July 05, 2023
Hi Team, In our account, there are n number of workflows that don't have a "Created By" value. So there should be a filter to determine how many workflows have no "Created By" value.
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Participant
June 21, 2023
You can 1stly set revert from here Then by using this revert as a trigger you can create a new ticket.
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