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JoeM
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Member since ‎Mar 8, 2018
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Joe Matsumoto

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fmejiap on October 25, 2018
It is a must that we, as HubSpot customers, be able to measure how many chats are opened at different times of the day, i.e., how many chats are opened between 8am to 9am, between 9am to 10am, etc.
51 upvotes
19 Replies
Member
October 08, 2019
This is a must-have feature. It would be important to distinguish the time when chat requests arrive when analyzing for resource plannning.
neutsler09 on July 24, 2018
I set my chat settings so that the chat launcher will hide outside of our business hours. Since I'm using a bot to greet and capture the name & email address of the person wishing to chat - my chat availability settings are being ignored. So I'm read more
89 upvotes
34 Replies
Member
June 13, 2019
Yes this limitation has prevented us from using bots to collect some initial information.
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