Very important. This is a major hurdel in platform adoption. Would help immensely if we are able search activities and/or logs by date. In our case ...続きを読む
I secong that. Very important. This is a major hurdel in platform adoption. Would help immensely if we are able search activities and/or logs by dat...続きを読む
Request Allow users to reset notification settings using notification profiles via presets so that they can start accepting defaults again. Details If a user has made changes to notification settings under their own account, these changes super 続きを読む
Hello, Currently, a super admin can only see the support tickets opened by other users if they cc you in the ticket. I am proposing that as a super admin you should be able to: View all past and present tickets. Opened or closed. Have acce 続きを読む
Hi @Jnix284 Unfortunately automated assignment is not an option for us currently. Creating task for each action is a good workaround and we wil...続きを読む
Hello, Currently, a super admin can only see the support tickets opened by other users if they cc you in the ticket. I am proposing that as a super admin you should be able to: View all past and present tickets. Opened or closed. Have acce 続きを読む
Request Allow users to reset notification settings using notification profiles via presets so that they can start accepting defaults again. Details If a user has made changes to notification settings under their own account, these changes super 続きを読む
Hi I am not sure if this is the correct place to post this so let me know if I did not and I will move this post under the correct group->subgroup. We have a customer inquiry form connected as a channel under conversation. When a form sub 続きを読む