IRKiroku

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IRKiroku on December 03, 2024

Delete specific received live chat messages

We had a situation where a customer sent us their credit card details as part of a series of messages on a live chat which we now can't delete from our records without deleting the entire conversation. It would be great to be able to delete spec read more

Reply Idea Conversations

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IRKiroku

Member

November 27, 2024

Reply to Schedule Survey Sends

I would also like the ability to schedule based on the contact's timezone, for example, I am based in the UK but I need to specifically survey some A...read more

IRKiroku on November 21, 2024

Cloning Surveys includes workflows

We often use the in-product surveys Hubspot provides to assess customer satisfaction with new features. We then have automated workflows that send responses and comments to slack channels. Every time we clone a survey to be able to use it for a read more

Reply Idea Feedback Surveys

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IRKiroku

Member

October 10, 2024

Reply to WhatsApp activity in an activity tab

This would be so useful - it's almost impossible to see who has been sent whatsapps unless they reply and there is a conversation related...

IRKiroku

Member

October 01, 2024

Reply to Bulk create properties

@agirard in answer to your questions if you're still looking for responses. Creating properties one by one is difficult and time consuming --&...read more

IRKiroku on September 12, 2024

Contact-based communication calendar

It would be great to look at a contact and see which emails and messages e.g. SMS or Whatsapp they are currently scheduled to receive e.g. marketing emails, sequences and which automation/workflow they are triggered by. This would allow our cust read more

Reply Idea Activity Feed Contacts & Companies Marketing Emails

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