IRKiroku

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Irene Reguilon

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folked on October 29, 2019

Make the path a contact took VISIBLE in workflows

To analyze which path a contact ran through in a workflow, you have to open the workflow history, filter the contact and try to understand the contact's individual path. This can be challenging especially for rather complex workflows with several if read more

Reply Idea Workflows

7 upvotes

2 Replies

IRKiroku

Member

April 08, 2024

Great idea - would be so useful to visualise this - even if a simple % overlay on the path line between actions

jhearne on March 03, 2020

Email Template Open List

We are a sales organization and have hundreds of email templates inside of Hubspot. While there are reports that show the overall performance of a template, there is no way to dive into that data and see all the contacts who were sent that template read more

Reply Idea Lists Snippets & Templates

126 upvotes

28 Replies

IRKiroku

Member

April 05, 2024

This would be very useful, I'm surprised it's not already possible

DarrenP on August 27, 2021

Outbound Live Chat

Currently, Hubspot live chat is based on an inbound marketing idea of having the visitors/contacts initiate the conversation. It would be great to be able to initiate these conversations as well so we can start a conversation with a visitor instead read more

Reply Idea Live Chat & Bots

12 upvotes

2 Replies

IRKiroku

Member

April 04, 2024

Agree - there's another thread/idea for the same thing here too: https://community.hubspot.com/t5/HubSpot-Ideas/Live-Chat-Proactive-Reachout/idc-p/9...read more

JRosenberg on November 23, 2021

Live Chat Proactive Reachout

I am coming off the Zendesk platform and the Hubspot Chat feature could use a major major feature. I would like to see the ability to see a list of visitors on my website and be able to see what page they're on and have visited or any referrals. I w read more

Reply Idea Live Chat & Bots

7 upvotes

2 Replies

IRKiroku

Member

April 04, 2024

I agree with this - we could do it in Intercom too. If our users are in our product using our platform, we should be able to use this as a channel to...read more

CD001 on November 29, 2022

Automatic reply to whatsapp messages

A new option has been added to add business whatsapp to Hubspot. A nice option. Unfortunately, it is not possible to send an automatic reply when someone sends us a message. Most companies reply something like, "thanks for your message. We will repl read more

Reply Idea Workflows

131 upvotes

46 Replies

IRKiroku

Member

April 02, 2024

Yes please!

IRKiroku on April 02, 2024

Whatsapp as meeting reminder automation

Our customers are more likely to reply/look at WhatsApp than emails. When a meeting is due to happen, we'd like to send them a generic WhatsApp message as a reminder rather than the current option which only allows emails to be added as automated r read more

Reply Idea Meetings

1 upvote

0 Reply

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