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mollymetzger
投稿者
コミュニティー参加日： ‎2 27, 2018
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  • ベストアンサー数
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  • 件の返信
    6
  • いいね！した数
    26
  • いいね！獲得数
    15
  • ご意見・ご提案
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Molly Metzger

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解決済み
DylanR 2月 07日, 2019
Hubspot Meetings don't seem to consider availability correctly
I'm hoping to find out if I'm misunderstanding or failing to use this feature properly. What we are wanting is a single meeting link that will assign a booked meeting to an agent based on their own availability. Currently it seems like the team mee 続きを読む
返信 ディスカッション Meetings
3 いいね！
4 コメント
mollymetzger
投稿者
3月 09日, 2020
I agree. Some of our team members have different availbility, or they are located in different time zones. I wish the round-robin booking could cons...続きを読む
hroberts 8月 30日, 2017
Group and Round Robin Meetings links should appear in Meetings for all users who are a part of them
Currently, for any team Meetings links (Group or Round Robin) the link only appears in the list of meetings for the user who created the link. This means other users cannot see the link in their list of links, or edit it.
返信 アイデア Meetings
110 いいね！
41 コメント
mollymetzger
投稿者
3月 09日, 2020
We need this too! Team meetings should be accessible to other users. If someone is on vacation and a meeting needs to be edited, it creates a major ...続きを読む
lalexander 11月 14日, 2018
Option to automatically add a product to a deal with workflows
Hi team, It would be great to be able to automatically add certain Products to Deals within Workflows. For example, if a customer comes in via a certain source and all of the customers from that source are purchasing Product A, all the Deals cou 続きを読む
返信 アイデア Deals Products & Quotes Workflows
652 いいね！
180 コメント
mollymetzger
投稿者
5月 23日, 2019
We're doing the exact same thing as @kbarrera and I agree completely. It would be great to automatically add products to a deal when a customer fil...続きを読む
atma 6月 07日, 2018
HTML code view/editing in Service Hub Knowledge Base articles
Allow users to edit the HTML code of the article, in order to add custom formatting, tables anchor links, code snippets etc. Zendesk and Freshdesk have this feature... PS - There is a code icon in the editing toolbar, but it's for inserting 続きを読む
返信 アイデア Knowledge Base
131 いいね！
24 コメント
mollymetzger
投稿者
6月 08日, 2018
I agree. This would help us out a lot. The current text editor of Knowledge Base is really limiting.
annaishizeki 6月 07日, 2018
Be able to manually change order of Knowledge Base Categories
Curerntly when categories are added to the knowledge base tool, they are automatically arranged in alphabetical order. We would like to be able to rearrage the order of these categories manually. (Submitting on behalf of customer)
返信 アイデア Knowledge Base
15 いいね！
7 コメント
mollymetzger
投稿者
6月 08日, 2018
This would be great!
simonsmith 6月 07日, 2018
Allow for private knowledge base articles
While we want most knowledge base articles to be public, there are some we want to keep private so that only our customer service representatives can view them. For example, a customer might ask a question that's sensitive, and we want to have an ar 続きを読む
返信 アイデア Knowledge Base
118 いいね！
31 コメント
mollymetzger
投稿者
6月 08日, 2018
I would love to be able to show knowledge base articles to a visitor based on their lifecycle stage. That way, our customers can get more detaile...続きを読む
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