I'm hoping to find out if I'm misunderstanding or failing to use this feature properly. What we are wanting is a single meeting link that will assign a booked meeting to an agent based on their own availability. Currently it seems like the team mee read more
Currently, for any team Meetings links (Group or Round Robin) the link only appears in the list of meetings for the user who created the link. This means other users cannot see the link in their list of links, or edit it.
Hi team, It would be great to be able to automatically add certain Products to Deals within Workflows. For example, if a customer comes in via a certain source and all of the customers from that source are purchasing Product A, all the Deals cou read more
Is there a way to make our helpdesk look like our current one: help.storagepug.com OR https://community.hubspot.com ? This page also looks good and doesn't have images: https://community.hubspot.com/t5/Service-Hub/ct-p/service_hub It l read more
Allow users to edit the HTML code of the article, in order to add custom formatting, tables anchor links, code snippets etc. Zendesk and Freshdesk have this feature... PS - There is a code icon in the editing toolbar, but it's for inserting read more
Curerntly when categories are added to the knowledge base tool, they are automatically arranged in alphabetical order. We would like to be able to rearrage the order of these categories manually. (Submitting on behalf of customer)