Hello, Under GDPR (and other data protection laws), we're required to delete customer data once the purpose for recording it has been fulfilled. I assume that all companies using Hubspot have this requirement to delete data after x years. We're read more

When Tickets are handled and closed I'd like for them to disappear from the Ticket overview. Seeing them brings stress to the staff working in the ticket system:) Tried to create a workflow to manage this but saw that you don't have a function where read more

Hello, Under GDPR (and other data protection laws), we're required to delete customer data once the purpose for recording it has been fulfilled. I assume that all companies using Hubspot have this requirement to delete data after x years. We're read more

Hello, When we require more information from a customer to complete their support query, we reply and then update their status to "pending". Once they reply, the ticket status is updated to "open". If the customer doesn't reply, they stay in read more

Hello, When we require more information from a customer to complete their support query, we reply and then update their status to "pending". Once they reply, the ticket status is updated to "open". If the customer doesn't reply, they stay in read more

Hello, On Hubspot Service, on the ticket board page, when I create a view, how can I make sure all the team see the exact same view if I change it? I know a member of my team can add my saved views to their board. But if I make any changes read more