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StephHutch
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Membro desde ‎fev 22, 2018
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Stephanie Hutchings

CMO at Gladstone, software for the Leisure Industry

Atividade

LiamW on Janeiro 31, 2020
Knowledge Base reporting
I would like the ability to report on Knowledgebase article creation in the reports section of HubSpot. Right now the Dashboard provides views over time and specific article views, but to see published articles, drafts, or archived articles you have Leia mais
Responder Idéia Knowledge Base
102 avaliações positivas
17 Respostas
StephHutch
Participante
Fevereiro 28, 2024
I'd be keen be able to report on KB tags, to be able to see most/least popular and identify poor or duplicate tags to keep our KB articles refined. ...Leia mais
Solucionado
StephHutch on Julho 06, 2022
How to Recover a DELETED Blog Posts
Does anyone know how to recover a group of accidently deleted blog posts? Clicked the 'Group' check box and deleted a list of posts, not an individual post. Anyway to get these back? Have see File Restore, cannot see something similar for Blog Leia mais
Responder Discussão Professional
0 avaliações positivas
2 Respostas
StephHutch
Participante
Julho 06, 2022
Thank you, we contacted HubSpot Support immediately and thankfully their super hero's were able to restore our 25 accidently deleted Blogs. The grea...Leia mais
Solucionado
StephHutch on Julho 06, 2022
How to Recover a DELETED Blog Posts
Does anyone know how to recover a group of accidently deleted blog posts? Clicked the 'Group' check box and deleted a list of posts, not an individual post. Anyway to get these back? Have see File Restore, cannot see something similar for Blog Leia mais
Responder Discussão Professional
0 avaliações positivas
2 Respostas
StephHutch
Participante
Julho 06, 2022
Thank you, we contacted HubSpot Support immediately and thankfully their super hero's were able to restore our 25 accidently deleted Blogs. The grea...Leia mais
Solucionado
PedroRodrigues on Fevereiro 21, 2020
Service SLA and ITSM
How can I set deadlines automaticaly based on the creation date of a ticket depending on the ticket service type, priority, customer and schedule (Work days only). We need to provide our team visibility of our SLAs for each customer to guarantee Leia mais
Responder Discussão Tickets
26 avaliações positivas
19 Respostas
StephHutch
Participante
Março 31, 2020
This is the one feature that is preventing us from transitioning over from Zendesk. Please create some knowledge base articles to provide a workarou...Leia mais
vickyjiang on Junho 12, 2017
Creating a form submission report/dashboard
I'm looking to create either an automated report that could be sent out monthly or a dashboard that will show us the people who filled out forms to download some of our gated content in the last month (or other period of time). Right now I can only Leia mais
Responder Idéia Forms Reporting Reports
253 avaliações positivas
82 Respostas
StephHutch
Participante
Agosto 05, 2019
This is very important to our metrics reporting - would welcome if this is on the agenda or if we need a work around
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