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StephHutch
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Membre depuis ‎févr. 22, 2018
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Stephanie Hutchings

CMO at Gladstone, software for the Leisure Industry

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LiamW le Janvier 31, 2020
Knowledge Base reporting
I would like the ability to report on Knowledgebase article creation in the reports section of HubSpot. Right now the Dashboard provides views over time and specific article views, but to see published articles, drafts, or archived articles you have Lire la suite
Répondre Idée Knowledge Base
102 Mentions J'aime
17 Réponses
StephHutch
Participant
Février 28, 2024
I'd be keen be able to report on KB tags, to be able to see most/least popular and identify poor or duplicate tags to keep our KB articles refined. ...Lire la suite
Résolues
StephHutch le Juillet 06, 2022
How to Recover a DELETED Blog Posts
Does anyone know how to recover a group of accidently deleted blog posts? Clicked the 'Group' check box and deleted a list of posts, not an individual post. Anyway to get these back? Have see File Restore, cannot see something similar for Blog Lire la suite
Répondre Discussion Professional
0 Mention J'aime
2 Réponses
StephHutch
Participant
Juillet 06, 2022
Thank you, we contacted HubSpot Support immediately and thankfully their super hero's were able to restore our 25 accidently deleted Blogs. The grea...Lire la suite
Résolues
StephHutch le Juillet 06, 2022
How to Recover a DELETED Blog Posts
Does anyone know how to recover a group of accidently deleted blog posts? Clicked the 'Group' check box and deleted a list of posts, not an individual post. Anyway to get these back? Have see File Restore, cannot see something similar for Blog Lire la suite
Répondre Discussion Professional
0 Mention J'aime
2 Réponses
StephHutch
Participant
Juillet 06, 2022
Thank you, we contacted HubSpot Support immediately and thankfully their super hero's were able to restore our 25 accidently deleted Blogs. The grea...Lire la suite
Résolues
PedroRodrigues le Février 21, 2020
Service SLA and ITSM
How can I set deadlines automaticaly based on the creation date of a ticket depending on the ticket service type, priority, customer and schedule (Work days only). We need to provide our team visibility of our SLAs for each customer to guarantee Lire la suite
Répondre Discussion Tickets
26 Mentions J'aime
19 Réponses
StephHutch
Participant
Mars 31, 2020
This is the one feature that is preventing us from transitioning over from Zendesk. Please create some knowledge base articles to provide a workarou...Lire la suite
vickyjiang le Juin 12, 2017
Creating a form submission report/dashboard
I'm looking to create either an automated report that could be sent out monthly or a dashboard that will show us the people who filled out forms to download some of our gated content in the last month (or other period of time). Right now I can only Lire la suite
Répondre Idée Forms Reporting Reports
253 Mentions J'aime
82 Réponses
StephHutch
Participant
Août 05, 2019
This is very important to our metrics reporting - would welcome if this is on the agenda or if we need a work around
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