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skyliem
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Member since ‎Feb 19, 2018
  • solutions
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  • Replies
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  • Upvotes Given
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  • Upvotes Received
    82
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Sophie Liem

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glencornell on April 11, 2019
There's no way to see the contacts that are actually opening, clicking, replying, and booking meetings on sequences. This report is currently only helpful for evaluating the effectiveness of a sequence but it does not allow users to take action from read more
403 upvotes
151 Replies
Member
September 22, 2022
I'm just commenting here because we all want this, we've been asking since at least 2019, there are multiple threads asking for the same thing in dif...read more
skyliem on February 02, 2021
It would be great if we are able to exclude specific pages from Sources in Traffic Analytics e.g. job listings and careers pages, as it would make our analyses more accurate by removing unrelated data when analysing where our leads come from.
May 06, 2021
Yes! I have 2 consumer-facing blog posts (we are a b2b company) that skew our analytics significantly.
Harjot on November 11, 2020
Dear sir/madam, I would like to have a different chat window in hubspot. At the moment when a customer starts a chat with us from our website it shows up in our inbox where also e-mails are in. There is a different map for chats only, but that is read more
2 upvotes
1 Reply
Participant
January 14, 2021
Chat notifications would also be easier to manage more quickly with a popout chat window on the agent's side. As the service level really depends on ...read more
Wagner_Correia on July 27, 2020
Set up timout for live chat. When a customer does not answer the chat for a long time, he ends the contact by sending an automatic message. This way, the average service time is not affected.
14 upvotes
2 Replies
Member
February 19, 2021
I wonder if we could add a timed "end chat" for individual who don't respond to the bot's prompts/questions. We're having a situation where blank re...read more
skyliem on January 07, 2021
It would be great if we could translate (previously) A/B tested pages using the "multi-language variation" tool. At the moment this is not possible and we would need to create a copy of the page and then create the multi-variation from that new page read more
Member
January 29, 2021
This is an really good Idea, because we are facing the same problem at the moment. It causes a lot of trouble for us
skyliem on December 14, 2020
It would be great if our customers would be able to see an overview and history of all their tickets and including a ticket number, status, ticket owner name, title, and dates. So that they can go back to their tickets or see the status of their tic read more
0 upvote
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