skyliem

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Upvotes Given
53
Upvotes Received
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Activity

glencornell on April 11, 2019

Drill-downs for Sequences Open/Click Reporting

There's no way to see the contacts that are actually opening, clicking, replying, and booking meetings on sequences. This report is currently only helpful for evaluating the effectiveness of a sequence but it does not allow users to take action from read more

Reply Idea Sales Reporting Sequences

403 upvotes

151 Replies

eeeessss

Member

September 22, 2022

I'm just commenting here because we all want this, we've been asking since at least 2019, there are multiple threads asking for the same thing in dif...read more

skyliem on February 02, 2021

Exclude Pages from Sources Traffic Analytics

It would be great if we are able to exclude specific pages from Sources in Traffic Analytics e.g. job listings and careers pages, as it would make our analyses more accurate by removing unrelated data when analysing where our leads come from.

Reply Idea Dashboards & Reports Marketing Reporting Sales Reporting

15 upvotes

1 Reply

alyssatollefson

Member

May 06, 2021

Yes! I have 2 consumer-facing blog posts (we are a b2b company) that skew our analytics significantly.

Harjot on November 11, 2020

Chat window

Dear sir/madam, I would like to have a different chat window in hubspot. At the moment when a customer starts a chat with us from our website it shows up in our inbox where also e-mails are in. There is a different map for chats only, but that is read more

Reply Idea Conversations

2 upvotes

1 Reply

skyliem

Participant

January 14, 2021

Chat notifications would also be easier to manage more quickly with a popout chat window on the agent's side. As the service level really depends on ...read more

Wagner_Correia on July 27, 2020

Live chat timeout

Set up timout for live chat. When a customer does not answer the chat for a long time, he ends the contact by sending an automatic message. This way, the average service time is not affected.

Reply Idea Conversations

14 upvotes

2 Replies

EDebrah

Member

February 19, 2021

I wonder if we could add a timed "end chat" for individual who don't respond to the bot's prompts/questions. We're having a situation where blank re...read more

skyliem on January 07, 2021

Make multi-language variation available for in A/B tested pages

It would be great if we could translate (previously) A/B tested pages using the "multi-language variation" tool. At the moment this is not possible and we would need to create a copy of the page and then create the multi-variation from that new page read more

Reply Idea Website & Landing Page Editor

6 upvotes

1 Reply

RIzzi

Member

January 29, 2021

This is an really good Idea, because we are facing the same problem at the moment. It causes a lot of trouble for us

skyliem on December 14, 2020

Ticket Overview with Status for End Users

It would be great if our customers would be able to see an overview and history of all their tickets and including a ticket number, status, ticket owner name, title, and dates. So that they can go back to their tickets or see the status of their tic read more

Reply Idea Tickets

0 upvote

0 Reply

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