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CBlake3
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Member since ‎Mar 30, 2023
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Connor Blake

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CBlake3 on June 06, 2023
Linking Tickets across Inboxes
I'm looking for a way to forward emails between Inboxes without losing the connection to the original Ticket Inbox A will be for external emails, Inbox B for internal use only. I want to be able to use Inbox B to see the original, external, email, read more
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CBlake3 on April 26, 2023
Third Party Access
Hi all, Looking for anyone with experience allowing a third party user to access their Hub. Does anyone have a templated agreement they would be willing to share, that they asked a third party to sign to safeguard their data? Failing tha read more
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CBlake3 on April 25, 2023
User Ticket Permissions
I am looking to create a profile for a third party to access some of our support tickets. I can reduce their access to all other records, but I only want them to be able to see Tickets that are at a certain stage in our Pipeline. Is this possible?
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