Member since ‎Mar 14, 2023
  • solutions
  • Replies
  • Upvotes Given
  • Upvotes Received
  • Ideas


Please sign in to the Community or get HubSpot free to view user profiles


    Friends list is empty

Claire Pierreclos

This user hasn't created a bio yet. Edit your own profile here!


wue on September 03, 2020
As a user, I can configure to receive notification when a new article is updated or article has been updated in selected categories. use case: I would like to be notified when marketing team has added a new sell sheet, or an update to a process read more
25 Replies
December 12, 2023
+1 It is such a basic feature for a knowledge base. Tools as Zendesk proposes it in standard. Why Hubspot Knowledge base feature requests are more
KAaltonen on September 21, 2022
We have enabled the advanced video features in our portal and think it's a nice add on, especially when having gated video content. However, only small percentage of our videos really need the advanced features and it's burdensome that you need to a read more
3 Replies
September 27, 2023
I agree completely. We also need to have 99% of our videos with the advanced features turned to off. So it will be good if: - by default it is set more
Herschel on December 10, 2019
Present visitors who mark a Knowledge Base article as unhelpful with a form to submit specific feedback as to why the article was not helpful. This would allow us to actually address the issues that visitors are experiencing. Idealy with the fee read more
July 05, 2023
Hi, This feature about more detailed feedback from an article in the Knowledge base is essential! I understood it is available in the Hubspot more
basil on January 03, 2019
Blog posts have an awesome revision history view. The blog editor has additional tools such as revision history However, knowledge base articles lack this feature. This would be very valuable to have a version controlled knowledge bas read more
34 Replies
June 05, 2023
It is really mandatory to be able to have revision history for knowledge base. When it will be available? Now there is 100 upvotes, the answer "We more
KyleM on August 29, 2019
My understanding is you can connect an Office 365 shared mailbox to a personal Hubspot account with IMAP settings, however, this option doesn't seem to bve available for the team shared mailbox connection in Hubspot. This would be extremely usef read more
101 Replies
April 12, 2023
@gtnett This is the old version from 2018, if you read the answers in the thread of your link, then you can see, that from 2019 on, this was not more
atalwar on July 13, 2021
Currently it's not possible to expand all email communication for a record (contact, ticket, company, deal) without manually pressing "view thread". Having an option to expand all parts of an email thread on a CRM record would greatly speed up read more
March 30, 2023
Hi, I confirm this will be really usefull to be able to configure if we want or not having threads opened by defaultwhen we open a ticket. Because more
Bookmark content for quick access to your most helpful threads.
Everyone has to start somewhere! Why not kick-start your journey by telling us a bit more about your interests.


Connecting with fellow members is one of the best ways to get the most out of your experience. Here are some folks to get you started.
Community Badges

My Groups

Find your people by joining Groups based on shared interests. Check out some of our current faves, and feel free to
  • badge
    Content Marketing

    A place for content marketers to share ideas, learn, network, and be inspired.

  • badge
    Social Media

    A place for social media professionals to share ideas, learn, network, and be inspired.

  • badge
    Public - Community Champions

    A spot for HubSpot enthusiasts to connect and grow. All are welcome to join.