for Ticket, i would like the creation and closing dates to be dd-mm-yyyy hh-mi (so date & hour) so i can calculate precisely the resolution time and thus also for tickets created with data import

By default, all the attachments of the emails consigned are registered in the Attachment section It's very painful because some useless attachments are registered (for example images fro signatures) I would like to be able - to setup the attachme 続きを読む

There have been a number of different posts in the Community which are about the same core need (customizing the styling of the knowledge base), but many have been marked as "solved" or "delivered" because of options that get you part-way there. I'm 続きを読む