Jon Sasala joined the Hypha team in 2001 as a graphic designer, and has grown with the organization throughout the last two decades to his current position. Jon is passionate about design, marketing and digital accessibility.
I want to create notifications to our team (which get pulled into a slack channel) when support tickets go unresponded to for an hour, two hours, etc. However, there is no way to trigger a workflow based on, for eg, "Last customer reply date", or "L Leia mais
@MitchClarke try this: Trigger: Last Customer Reply is less than 1 day ago, and (or just) Ticket Status is Waiting on Us. This will trigger imme...Leia mais
When you upload files to HubSpot via a landing page, email, social post, etc., the default File URL Visibility is "Public". I wouldn't want every image (or PDF) I upload to be indexed by search engines. Yes, we are now able to adjust this se Leia mais
My temporary workaround here is simply a recurring weekly task to go to the folder that we host generally private files in, and change the visibility...Leia mais
We handle huge customers with sometimes additional requirements for legal documentation. So we need a way to add a few contract pages or filled out forms to the quote as additional pages and move them through the e-signature process. That wa Leia mais
HubSpot custom quotes are awesome, and very flexible. I am having a hard time figuring out this challenge though.
How can we insert additional ...Leia mais
When dealing with hundreds of complicated and interdependant workflows it is best practice to use a consistent naming structure and folders to keep workflows organized. In the new interface, which folder a workflow is in is not comunicated and it's Leia mais
Hi yall. Grateful HubSpot allows us to set custom properties as "unique" allowing only one record to exist with a value unique to that record.
We use this for importing Applications as Deals, and use the Application_ID as a unique value.
Leia mais
HubSpot Web Designer
Apply Here
Are you an experienced web designer passionate about creating websites that help grow a business’s digital presence? If so, a Web Designer position at Morey Creative Studios (MCS) might be the perfect care Leia mais
I would like to prevent users from viewing conversations in the shared inbox if they are not on the service team and if they do not own the contact.
Currently, the only way to prevent users from seeing all activities in the Conversations Tool Leia mais
We have a Sales Process that calls for multiple steps in one day. For example, a Follow Up Call followed immediately by Follow Up Email if there is no answer. It seems Sequences only allow us to space email steps out with a minimum of one day de Leia mais
That is exactly the route we've pursued. Rather than using the sequence step of sending an email we've decided setting a task to send an email if...Leia mais
For cookie settings, the only way to give visitors the option to "decline" cookies is if you turn on "Require Opt-In." If you do not turn on Require Opt-In, the only option visitors have is to Accept.
https://recordit.co/ycg8ItMGwo There i Leia mais
We currently have the ability to filter one-to-one emails (manually sent email interactions) and marketing emails from a records timeline. It seems transactional emails are lumped in with one-to-one emails. As a result, it is difficult for our reps Leia mais
Hello All,
We are looking to pass information in a URL parameter through when a form is submitted.
When a rep sends traffic to our website it ads ?rep_first=jon&rep_last=smith to every page viewed. This allows us to display a reps contact in Leia mais
This generally sounds more complicated than it needs to be. If what you are trying to achieve is sending a link to the right PDF based on which landi...Leia mais
HubSpot Web Designer
Apply Here
Are you an experienced web designer passionate about creating websites that help grow a business’s digital presence? If so, a Web Designer position at Morey Creative Studios (MCS) might be the perfect care Leia mais
//
//
//
//
(function($) {
//START END-USER CONFIGURATION
//------------------------------
//selectors for hover card triggers
var allHoverCardTriggers = '.author-name-link,.friend-list .friend a,.username a,.avatar,.user-avatar,.author-img, .authors a, .messageauthorusername a, a.lia-user-name-link, .js-latest-post-by-from a, .user-online-list li a, a.UserAvatar, .customUsersOnline a, #authors a,.dashboard-followers a.user-name, .dashboard-following a.user-name,.author-login-wrapper a, .hb-leaderboard a, .author-img-floated';
// Forward calling page's URL params to endpoint URL as well, helps with testing!
var params = (new URL(location.href)).searchParams;
var userApiUrl = '/plugins/custom/hubspot/hubspot/hovercardendpoint?' + ((params.set('user_id', '') == []._) && params.toString());
if($('.hover-card-container').length<1){
$('body').append('');
}
var cardWrapper = $('.hover-card-container');
var error = false;
var thisUserID = '';
var thisUserLogin = '';
var userLink ='';
var cardTimer;
var leaveTimer;
function mouseenter(Elem) {
var thisEl = Elem;
cardTimer = setTimeout(function(){
var docWidth = $(document).width();
var rightSide = false;
var userLink = thisEl.attr('href');
if($('.ViewProfilePage').length && $('img.lia-user-avatar-profile',thisEl).length){thisUserID = '53414';}
else if(thisEl.attr('href')=='#' || thisEl.attr('href')=='' || !userLink.match('viewprofilepage')){
return false;}
else{
var thisLen = (userLink).split('/');
thisUserID = (thisLen)[thisLen.length-1];
}
var thisCard = $('.profileCard[data-user='+thisUserID+']',cardWrapper);
var cardId = 'userProfileCard-'+ thisUserID;
var addAttr = thisEl.attr('aria-describedby',cardId);
var thisElTopOffset = Math.round(thisEl.offset().top+(thisEl.height()/2)+30);
var thisElbottomoffset = "auto";
var className = "";
var winHeight = $(window).height();
var elOffset = thisEl.offset();
var scrollTop = $(window).scrollTop();
var elementOffset = thisEl.offset().top;
var distanceTop = (elementOffset - scrollTop);
var distanceBottom = (winHeight + scrollTop) - (elOffset.top + thisEl.outerHeight(true));
var distanceLeft = Math.round(thisEl.offset().left);
var bodyHight = $('body').height();
var topParam = '';
var bottomparam = '';
var position = '';
var className = 'topArrow';
cardId
if(distanceBottom < 300 ){
if(distanceLeft < 59){
thisCard.removeClass('bottomArrow');
var className = 'leftArrow';
var distanceLeft = (distanceLeft)+(39);
var thisElTopOffset = (thisElTopOffset)-(150);
}else{
var thisElTopOffset = (thisElTopOffset)-(301); var className = 'bottomArrow'; thisCard.removeClass('topArrow');
thisCard.removeClass('leftArrow');
var distanceLeft = (distanceLeft)-(45);
}
}
else{
if(distanceLeft < 59){
thisCard.removeClass('topArrow');
var className = 'leftArrow';
var distanceLeft = (distanceLeft)+(39);
var thisElTopOffset = (thisElTopOffset)-(150);
}else{
thisCard.removeClass('leftArrow');
thisCard.removeClass('bottomArrow').addClass('topArrow');
var distanceLeft = (distanceLeft)-(45);
}
}
if(thisCard.length && $('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length<1){
$('.profileCard',cardWrapper).hide();
thisCard.addClass(className);
rightSide?thisCard.addClass('rightArrow'):thisCard.removeClass('rightArrow');
thisCard.delay(0).css({'top':(thisElTopOffset),'left':distanceLeft,'bottom':thisElbottomoffset}).fadeIn();
} else {
var ajaxReturn = '';
//just in case
thisCard.remove();
//hover card wrapper markup
var rightArrowClass = rightSide?'rightArrow':'';
if(thisElTopOffset != "auto"){
topParam = 'px';
}
if(thisElbottomoffset != "auto"){
bottomparam = 'px';
}
var profileCardHtml = '';
$.when(
//get the background
$.ajax({
type: 'GET',
url: userApiUrl+thisUserID,
dataType: 'html',
success: function(data) {
$('.profileCard',cardWrapper).hide();
ajaxReturn = data;
}
})
)
.done(function(){
cardWrapper.append(profileCardHtml);
$('.profileCard[data-user='+thisUserID+']',cardWrapper).eq(0).empty().html(ajaxReturn);
if($('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).length){
$('.profileCard[data-user='+thisUserID+'] .preloader',cardWrapper).parents('div.profileCard').remove();
}
})
.fail(function(){
//uh oh - bail out!
$('.profileCard',cardWrapper).hide();
});
}
}, 360);
}
function mouseleave(e) {
clearTimeout(cardTimer);
// glowingblue: When the user leaves the hovercard trigger, wait because the leaving could be
// to interact with the hovercard, if we don't wait it will just disappear...because
// we left the trigger, right...so we'll have another handler that check if the mouse is
// over the hovercard and if so clears this timer, so the card doesn't close here
leaveTimer = setTimeout(function() {
if ($('.profileCard[data-user="'+thisUserID+'"]',cardWrapper).length) {
$('.profileCard[data-user="'+thisUserID+'"]',cardWrapper).fadeOut('fast');
} else {
$(".profileCard").fadeOut('fast');
}
}, 2400);
}
$(document).on("mouseenter focusin", allHoverCardTriggers, function(event) {
if(!($(this).parents().hasClass('custom-header'))&& !($(this).parents().hasClass('green-wrap'))){
(leaveTimer !== []._) && clearTimeout(leaveTimer);
mouseenter($(this));
event.stopPropagation();
}
});
$(document).on("mouseleave focusout", allHoverCardTriggers, function(event) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
mouseleave(event);
event.stopPropagation();
});
// glowingblue: Add handlers for when the users interacts with the hovercard, no closing!
$('.hover-card-container').on('mouseenter', function(e) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
});
$('.hover-card-container').on('mouseleave', function(e) {
(leaveTimer !== []._) && clearTimeout(leaveTimer);
if ( $(e.target).is('.profileCard[style*="block"]') ) {
leaveTimer = setTimeout(function() {
$(e.target).fadeOut('fast');
}, 2400);
}
});
// glowingblue: add one global root level click handler to also close any visible hovercards
// if the user taps/clicks outside the hovercard
$(document).on('mousedown', function(e) {
if ( !$(e.target).parents('.hover-card-container').length ) {
(leaveTimer != []._) && clearTimeout(leaveTimer);
$('.hover-card-container .profileCard[style*="block"]').each(function() {
$(this).fadeOut('fast');
});
}
});
})(LITHIUM.jQuery);
(function($) {
$(document).ready(function(){
var originalElementId;
function setCookie(cname,cvalue,exdays) {
var d = new Date();
d.setTime(d.getTime() + (exdays*24*60*60*1000));
var expires = "expires=" + d.toGMTString();
document.cookie = cname + "=" + cvalue + ";" + expires + ";path=/";
}
function getCookie(cname) {
var name = cname + "=";
var decodedCookie = decodeURIComponent(document.cookie);
var ca = decodedCookie.split(';');
for(var i = 0; i < ca.length; i++) {
var c = ca[i];
while (c.charAt(0) == ' ') {
c = c.substring(1);
}
if (c.indexOf(name) == 0) {
return c.substring(name.length, c.length);
}
}
return "";
}
function errorDisplay(errType) {
var errAuth = '
Para acessar esta área da Comunidade, faça o login.
';
var errAuthLogin = '
To access HubFans and complete challenges, confirm you are logged in by clicking here. Find additional troubleshooting steps here
';
var noBadges = '
To start earning advocacy badges go to the HubFan advocacy program page and start completing advocacy challenges.
';
var noAsks = '
Hooray! No more challenges for you to complete today. Check back in for more challenges tomorrow.
';
if(errType=='errAuth'){
$('.lia-quilt-category-page-hubstars .lia-quilt-column.lia-quilt-column-06.lia-quilt-column-right.lia-quilt-column-side-content').hide();
$('.asks-filters-wrap').html(errAuth);
$('.advocacy-badgeslist').html(errAuth);
$('.ViewProfilePage .rank-badge-border-box .lia-user-badge-list').html(errAuth);
} else if(errType=='errAuthLogin') {
$('.lia-quilt-category-page-hubstars .lia-quilt-column.lia-quilt-column-06.lia-quilt-column-right.lia-quilt-column-side-content').hide();
$('.asks-filters-wrap').html(errAuthLogin);
$('.advocacy-badgeslist').html(errAuthLogin);
$('.ViewProfilePage .rank-badge-border-box .lia-user-badge-list').html(errAuthLogin);
} else if(errType=='noAsks'){
$('.asks-lists').addClass('no-asks').html(noAsks);
}else if(errType=='noBadges'){
$('.advocacy-badgeslist').html(noBadges);
$('.ViewProfilePage .rank-badge-border-box .lia-user-badge-list').html(noBadges);
}
}
function parseJwt (token) {
var base64Url = token.split('.')[1];
var base64 = base64Url.replace(/-/g, '+').replace(/_/g, '/');
var jsonPayload = decodeURIComponent(atob(base64).split('').map(function(c) {
return '%' + ('00' + c.charCodeAt(0).toString(16)).slice(-2);
}).join(''));
return JSON.parse(jsonPayload);
};
var pagename = 'ViewProfilePage';
if(pagename == 'AdvocacyBadges'){
$('#lia-body').addClass('UserBadgesPage');
}
setCookie("advocacyToken", "", 0);
errorDisplay('errAuth');
});
})(LITHIUM.jQuery);
(function($) {
document.cookie = "advocacyToken=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;";
document.cookie = "Crowdvocate_jwt_token=; domain=.hubspot.com; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;";
document.cookie = "Crowdvocate_user_ck=; expires=Thu, 01 Jan 1970 00:00:00 UTC; path=/;";
})(LITHIUM.jQuery);
(function($) {
document.addEventListener('gdpr.allow', function() {
if (document.querySelector('.lia-cookie-banner-alert-accept a')) {
document.querySelector('.lia-cookie-banner-alert-accept a').click();
}
});
})(LITHIUM.jQuery);
;(function($){
var langMap = {
'en':'hubspot_community_en',
'es':'hubspot_community_es',
'fr':'hubspot_community_fr',
'ja':'hubspot_community_jp',
'pt-br':'hubspot_community_pt',
'de':'hubspot_community_de'
}
var nodeType = "community";
var langScope = langMap['pt-br'];
var isSearchPage = jQuery('body').hasClass('SearchPage');
var isIdeasLandingPage = jQuery('body').hasClass('ideaslandingpage');
if (nodeType === "community" && !isSearchPage && !isIdeasLandingPage) {
var inputFormFilter = '';
var inputFormLocation = '';
$('form.SearchForm').append(inputFormFilter).append(inputFormLocation);
} else if (nodeType === "community" && isIdeasLandingPage) {
var searchUrl = "/t5/forums/searchpage/tab/message?filter=location&location=idea-board:HubSpot_Ideas&collapse_discussion=true";
var query = jQuery('.SearchForm .lia-search-input-message').val();
jQuery(document).on('submit', 'form.SearchForm', function(e) {
e.preventDefault();
var newQ = "&q=" + document.querySelector('.SearchForm .lia-search-input-wrapper input.search-input').value;
window.location = window.location.origin + searchUrl + newQ;
})
}
})(LITHIUM.jQuery)
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_413a5b99a8764d","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_413a5b99a8764d_0","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_413a5b99a8764d_1","feedbackSelector":".InfoMessage"});
LITHIUM.InformationBox({"updateFeedbackEvent":"LITHIUM:updateAjaxFeedback","componentSelector":"#informationbox_413a5b99a8764d_2","feedbackSelector":".InfoMessage"});
LITHIUM.AjaxFeedback(".lia-inline-ajax-feedback", "LITHIUM:hideAjaxFeedback", ".lia-inline-ajax-feedback-persist");
LITHIUM.Placeholder();
LITHIUM.AutoComplete({"options":{"triggerTextLength":0,"updateInputOnSelect":true,"loadingText":"Pesquisando...","emptyText":"Nenhuma ocorrência","successText":"Resultados:","defaultText":"Insira uma palavra de pesquisa","disabled":false,"footerContent":[{"scripts":"\n\n;(function($){LITHIUM.Link=function(params){var $doc=$(document);function handler(event){var $link=$(this);var token=$link.data('lia-action-token');if($link.data('lia-ajax')!==true&&token!==undefined){if(event.isPropagationStopped()===false&&event.isImmediatePropagationStopped()===false&&event.isDefaultPrevented()===false){event.stop();var $form=$('