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Jon_Sasala
Contributeur de premier rang | Partenaire solutions Diamond
(He/him)
Contributeur de premier rang | Partenaire solutions Diamond
Membre depuis ‎févr. 2, 2018
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  • Solutions
    1
  • Réponses
    30
  • Mentions J'aime ajoutées
    65
  • Mentions J'aime obtenues
    178
  • Idées
    6

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Jon Sasala

Jon Sasala joined the Hypha team in 2001 as a graphic designer, and has grown with the organization throughout the last two decades to his current position. Jon is passionate about design, marketing and digital accessibility.

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Jon_Sasala le Avril 17, 2024
Categorize Transactional Emails separately from Marketing Emails
Currently, transactional emails are categorized as Marketing emails. We use transactional emails to send receipts and platform updates to our app users. This can be a large volume of emails, and, based on subject alone, a contact knows if they nee Lire la suite
Répondre Idée Marketing Emails
1 Mention J'aime
0 Réponse
kylemckay le Mars 23, 2021
Create URL Redirects for Files that are hosted in the File Manager
I recently found out you cannot create a URL redirect for a file that is currently, or was previously hosted in your HubSpot File Manager. From Support: It isn't possible to create a redirect o n any URLs with the /hubfs in the URL E Lire la suite
Répondre Idée Domains & URLs
39 Mentions J'aime
2 Réponses
Jon_Sasala
Contributeur de premier rang | Partenaire solutions Diamond
Janvier 08, 2024
Our customers access image files that represent quarterly account performance information. The file URLs contain the name of the account. We just...Lire la suite
MitchClarke le Novembre 12, 2019
Ticket Workflow enrolment triggers based on hourly time periods
I want to create notifications to our team (which get pulled into a slack channel) when support tickets go unresponded to for an hour, two hours, etc. However, there is no way to trigger a workflow based on, for eg, "Last customer reply date", or "L Lire la suite
Répondre Idée Tickets
10 Mentions J'aime
6 Réponses
Jon_Sasala
Contributeur de premier rang | Partenaire solutions Diamond
Octobre 17, 2023
@MitchClarke try this: Trigger: Last Customer Reply is less than 1 day ago, and (or just) Ticket Status is Waiting on Us. This will trigger imme...Lire la suite
AdamZoomin le Novembre 01, 2020
Default File URL Visibility
When you upload files to HubSpot via a landing page, email, social post, etc., the default File URL Visibility is "Public". I wouldn't want every image (or PDF) I upload to be indexed by search engines. Yes, we are now able to adjust this se Lire la suite
Répondre Idée File Manager
56 Mentions J'aime
20 Réponses
Jon_Sasala
Contributeur de premier rang | Partenaire solutions Diamond
Octobre 16, 2023
My temporary workaround here is simply a recurring weekly task to go to the folder that we host generally private files in, and change the visibility...Lire la suite
knutix le Janvier 06, 2020
Add external PDFs into quotes for signature
We handle huge customers with sometimes additional requirements for legal documentation. So we need a way to add a few contract pages or filled out forms to the quote as additional pages and move them through the e-signature process. That wa Lire la suite
Répondre Idée Products & Quotes
26 Mentions J'aime
7 Réponses
Jon_Sasala
Contributeur de premier rang | Partenaire solutions Diamond
Octobre 06, 2023
HubSpot custom quotes are awesome, and very flexible. I am having a hard time figuring out this challenge though. How can we insert additional ...Lire la suite
Jon_Sasala le Juin 29, 2023
View or Filter by Folders in New Workflow Interface
When dealing with hundreds of complicated and interdependant workflows it is best practice to use a consistent naming structure and folders to keep workflows organized. In the new interface, which folder a workflow is in is not comunicated and it's Lire la suite
Répondre Idée Workflows
0 Mention J'aime
0 Réponse
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