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Jon_Sasala
Colaborador líder | Partner nivel Diamond
(He/him)
Colaborador líder | Partner nivel Diamond
Miembro desde ‎feb 2, 2018
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  • Me gusta recibidos
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Jon Sasala

Jon Sasala joined the Hypha team in 2001 as a graphic designer, and has grown with the organization throughout the last two decades to his current position. Jon is passionate about design, marketing and digital accessibility.

Actividad

Jon_Sasala en Abril 17, 2024
Categorize Transactional Emails separately from Marketing Emails
Currently, transactional emails are categorized as Marketing emails. We use transactional emails to send receipts and platform updates to our app users. This can be a large volume of emails, and, based on subject alone, a contact knows if they nee Leer más
Responder Idea Marketing Emails
1 Me gusta
0 Respuestas
kylemckay en Marzo 23, 2021
Create URL Redirects for Files that are hosted in the File Manager
I recently found out you cannot create a URL redirect for a file that is currently, or was previously hosted in your HubSpot File Manager. From Support: It isn't possible to create a redirect o n any URLs with the /hubfs in the URL E Leer más
Responder Idea Domains & URLs
39 Me gusta
2 Respuestas
Jon_Sasala
Colaborador líder | Partner nivel Diamond
Enero 08, 2024
Our customers access image files that represent quarterly account performance information. The file URLs contain the name of the account. We just...Leer más
MitchClarke en Noviembre 12, 2019
Ticket Workflow enrolment triggers based on hourly time periods
I want to create notifications to our team (which get pulled into a slack channel) when support tickets go unresponded to for an hour, two hours, etc. However, there is no way to trigger a workflow based on, for eg, "Last customer reply date", or "L Leer más
Responder Idea Tickets
10 Me gusta
6 Respuestas
Jon_Sasala
Colaborador líder | Partner nivel Diamond
Octubre 17, 2023
@MitchClarke try this: Trigger: Last Customer Reply is less than 1 day ago, and (or just) Ticket Status is Waiting on Us. This will trigger imme...Leer más
AdamZoomin en Noviembre 01, 2020
Default File URL Visibility
When you upload files to HubSpot via a landing page, email, social post, etc., the default File URL Visibility is "Public". I wouldn't want every image (or PDF) I upload to be indexed by search engines. Yes, we are now able to adjust this se Leer más
Responder Idea File Manager
56 Me gusta
20 Respuestas
Jon_Sasala
Colaborador líder | Partner nivel Diamond
Octubre 16, 2023
My temporary workaround here is simply a recurring weekly task to go to the folder that we host generally private files in, and change the visibility...Leer más
knutix en Enero 06, 2020
Add external PDFs into quotes for signature
We handle huge customers with sometimes additional requirements for legal documentation. So we need a way to add a few contract pages or filled out forms to the quote as additional pages and move them through the e-signature process. That wa Leer más
Responder Idea Products & Quotes
26 Me gusta
7 Respuestas
Jon_Sasala
Colaborador líder | Partner nivel Diamond
Octubre 06, 2023
HubSpot custom quotes are awesome, and very flexible. I am having a hard time figuring out this challenge though. How can we insert additional ...Leer más
Jon_Sasala en Junio 29, 2023
View or Filter by Folders in New Workflow Interface
When dealing with hundreds of complicated and interdependant workflows it is best practice to use a consistent naming structure and folders to keep workflows organized. In the new interface, which folder a workflow is in is not comunicated and it's Leer más
Responder Idea Workflows
0 Me gusta
0 Respuestas
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