Hello everyone :), I've been looking to check and modify the availability of agents in a portal via the API, I found this post from 2019 that said that it was impossible at the time and the documentation doesn't mention anything about it read more

First off, great work. A key use case for this API is the ability to create new threads. Right now (AFAIK) the only way threads get created is when the channel receives a new message. This means the only way to create threads right now is to send read more

We are trying to fetch email conversations through the web hook using https://api.hubapi.com/conversations/v3/conversations/ api. The issue is, we are unable to identify either user - how can we identify if the sender/receiver is either the Hu read more

First off, great work. A key use case for this API is the ability to create new threads. Right now (AFAIK) the only way threads get created is when the channel receives a new message. This means the only way to create threads right now is to send read more

First off, great work. A key use case for this API is the ability to create new threads. Right now (AFAIK) the only way threads get created is when the channel receives a new message. This means the only way to create threads right now is to send read more

newMessage webhooks should include the message body -- or at least a truncated version. The fact that the webhooks don't provide this information means that I have to refresh my access token and then issue a request to pull the content myself. I read more