Hey BWalsh - This is something we're investigating now. We hope to add support for multiple languages or multiple knolwedge bases at some point but t...read more
Correct this is not supported in the product today. Like I mentioned added analytics and reporting is on the roadmap and will be coming of the course...read more
Hi Vicky - You'll be able to customize the content of the emails soon. We expect it to be something we add this year. The email address is a bit more...read more
Thanks for this feedback Ray. Over time Conversations will evolve into a more robust communication tool, but it's not our intention to totally replac...read more