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DStahl
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Member since ‎Feb 23, 2023
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Denver Stahl

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DStahl on September 05, 2023
Auto-Close Non-Responsive Tickets Automation with Emails
Hi all, We've been working through setting up an auto-close automation that emails the ticket contact to let them know that their ticket will automatically close in X days unless they respond on the thread. We were able to set these emails up by read more
Reply Discussion Service Workaround Workflows
0 upvote
5 Replies
DStahl
Participant
September 07, 2023
Unfortunately, I don't think that quite answers the question I'm looking for. Our current workflow generates follow-up replies to remind ticket conta...read more
Solved
DStahl on September 05, 2023
Auto-Close Non-Responsive Tickets Automation with Emails
Hi all, We've been working through setting up an auto-close automation that emails the ticket contact to let them know that their ticket will automatically close in X days unless they respond on the thread. We were able to set these emails up by read more
Reply Discussion Service Workaround Workflows
0 upvote
5 Replies
DStahl
Participant
September 07, 2023
Unfortunately, I don't think that quite answers the question I'm looking for. Our current workflow generates follow-up replies to remind ticket conta...read more
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