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John_Gennell
HubSpot Alumni
HubSpot Alumni
Member since ‎Mar 16, 2017
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  • solutions
    3
  • Replies
    20
  • Upvotes Given
    14
  • Upvotes Received
    73
  • Ideas
    2

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NB2004 on June 29, 2017
Ability to Upload video to social posts
Would love to have the ability to upload video to social posts - as right now the only options are blogs, images and landing pages.
Reply Idea Integrations Social Media
91 upvotes
43 Replies
John_Gennell
HubSpot Alumni
March 20, 2019
Hello @echris , It is actually in a beta on Instagram's APIs, so we are working on it, but we are taking it slowly as this new beta API has ha...read more
stinhambo on August 01, 2018
Switch to bot when no agents available or outside office hours
I'm playing with the qualification bot that comes with Marketing Starter and there are a couple of things missing that I think should be offered before it's useful - Switching between Messages and Bot depending on business hours/away status o read more
Reply Idea Conversations
96 upvotes
31 Replies
John_Gennell
HubSpot Alumni
February 27, 2019
neutsler09 on July 24, 2018
Chat Availability Settings Should Apply to the Bot
I set my chat settings so that the chat launcher will hide outside of our business hours. Since I'm using a bot to greet and capture the name & email address of the person wishing to chat - my chat availability settings are being ignored. So I'm read more
Reply Idea Conversations
88 upvotes
34 Replies
John_Gennell
HubSpot Alumni
February 27, 2019
Solved
Cloudia on August 02, 2018
Multiple Pics in Social Posts
We are missing the option to attach more than one picture to e.g. Insta or Twitter posts. Is this feature planned?
Reply Discussion
66 upvotes
73 Replies
John_Gennell
HubSpot Alumni
February 13, 2019
Hi @DaisyDKroon , I am referring to Instagram's and LinkedIn's APIs. We are keeping an eye on their engineering announcements, and we will tr...read more
Solved
AndreaE on December 18, 2018
Social Post Image does not fill whole space / weird grey bars
Our team is attempting to post social through Hubspot but we are underwhelmed by the inconsistency between the social post preview (all looks well, image fills the space) and the actual post on LinkedIn. See below, our first social post from Hu read more
Reply Discussion
2 upvotes
9 Replies
John_Gennell
HubSpot Alumni
January 14, 2019
Hello all! The social networks are very strict when it comes to image ratios being published via the APIs. Unlike posting directly to the netwo...read more
Darlene on January 05, 2017
Wish List: Uploading Multiple Images to Social Media
We would like to upload multiple images in a social media post. Right now we are limited to one and will have to post directly to twitter, fb, and linkedin to upload more than one. Thank you
Reply Idea Social Media
88 upvotes
34 Replies
John_Gennell
HubSpot Alumni
January 05, 2019
Hello @chasemlandry , Thanks for the comment! We released multi-image posting for Twitter and Facebook back in October 2018. If you are ...read more
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