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Shay_B
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Member since ‎Feb 14, 2023
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  • Replies
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  • Upvotes Given
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Shay Brog

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Activity

Shay_B
Contributor
April 10, 2025
Reply to Allow Customization of Preview Panel and Record Right Sidebar
Trying to see if my ask here was addressed but it doesn't look like it... I'd like to see the conversation inbox in the ticket preview pane. Is ther...read more
Shay_B
Contributor
April 10, 2025
Reply to Allow Customization of Preview Panel and Record Right Sidebar
Trying to see if my ask was addressed here but it doesn't look like it... I'd like to see the Conversation inbox when previewing a ticket. Is there...read more
Shay_B
Contributor
February 25, 2025
Reply to AI Customer Agent Training
Well, this feature is only helpful for training when there's enough training to even use the product to begin with. That's not where I am. I can't us...read more
Shay_B
Contributor
February 24, 2025
Reply to AI Customer Agent Training
This is nice but I don't think constitutes as "delivered" for the idea presented or any of the subsequent ideas brought up. I can't use it, for examp...read more
Shay_B
Contributor
February 19, 2025
Reply to AI Customer Agent Training
One thing I'd want is to be able to train the AI on the trove of data from the conversation inbox. Likely people have already asked support and have ...read more
Shay_B
Contributor
July 22, 2024
Reply to Choose original sender of email forwards set specific domains
I'd love this as well. Do any of you have a current workaround? Only really horrible and imperfect automated workflows I'm looking at new tick...read more
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