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BD2
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Member since ‎Feb 6, 2023
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Brynner Doyle

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BD2 on February 06, 2023
Chat Bot submits Support Tickets under wrong email
We are using the Chat Bot to submit support tickets, while this works most of the time we are finding that in some cases a ticket is submitted with the wrong contact email attached. For instance, User X submits a ticket from the chatbot, but U read more
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