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GLePage
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Member since ‎Jan 31, 2023
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pkaur17 on May 14, 2024
Cancel User Payment Subscription from external app
Hi, We are using hubspot payments and subscriptions for our website. Is there any way to cancel payment subscription from our website via api or any workflow trigger inside hubspot account?
Reply Discussion Professional
1 upvote
3 Replies
GLePage
Contributor
October 16, 2024
Hi All. I can't confirm if this works, because I only found this yesterday, but you can set a "Subscription End Date" in a workflow using the "date t...read more
Solved
GLePage on September 19, 2024
Update Payment Method for Subscriptions (without creating a new one)
Currently, a person cannot update their payment details without creating a new subscription. The link to update the card details cannot be sent through a workflow; it can only be done automatically (once) or manually. If a card expires or declines, read more
Reply Discussion Recurring Payments
1 upvote
6 Replies
GLePage
Contributor
September 23, 2024
Correction? That would be "confirmation" of the issue.
Solved
GLePage on September 19, 2024
Update Payment Method for Subscriptions (without creating a new one)
Currently, a person cannot update their payment details without creating a new subscription. The link to update the card details cannot be sent through a workflow; it can only be done automatically (once) or manually. If a card expires or declines, read more
Reply Discussion Recurring Payments
1 upvote
6 Replies
GLePage
Contributor
September 23, 2024
Correction? That would be "confirmation" of the issue.
JoeBenson on November 03, 2022
Add "Update payment method" link as a token in emails in subscription workflows
If a user has a payment plan subscription, e.g. $50/mo for 6 mo, and their payment fails at some point, currently only one automated email is sent. We want to send several reminder emails before canceling their subscription. We can send the emails u read more
Reply Idea Payments
8 upvotes
3 Replies
GLePage
Contributor
September 20, 2024
Further to this, it seems that when they update their payment information using the automated notification, a new subscription is made, leaving the o...read more
Solved
GLePage on September 19, 2024
Update Payment Method for Subscriptions (without creating a new one)
Currently, a person cannot update their payment details without creating a new subscription. The link to update the card details cannot be sent through a workflow; it can only be done automatically (once) or manually. If a card expires or declines, read more
Reply Discussion Recurring Payments
1 upvote
6 Replies
GLePage
Contributor
September 23, 2024
Correction? That would be "confirmation" of the issue.
GLePage on March 06, 2024
Allow Payment Subscriptions To Be Cancelled Using Workflows
It would be very useful to cancel a recurring billing cycle using a workflow.
Reply Idea Payments Workflows
12 upvotes
5 Replies
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