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Sonofskywalker3
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Member since ‎Jan 25, 2023
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Jeff Moore

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Sonofskywalker3 on January 27, 2023
Associate Marketing email with a ticket
I use workflows to send emails to our partners when they open specific types of support tickets. There is currently no way to associate those emails with the ticket that triggered the workflow to send the email, so when they reply it opens a new tic read more
Reply Idea Marketing Emails
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Sonofskywalker3 on January 25, 2023
Allow the use of associated contact, company, deal, and ticket tokens on any associated object
Instead of making us create custom properties and various workflows to copy things like an associated company name to a ticket property just so that we can add the company name in an automated task, why not simply allow me to use the company token i read more
Reply Idea Workflows
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